The effects of workforce diversity towards the employee performance in an organization.

Diversity is increasingly recognized and utilized as an important organizational resource in regards to whether the goal is to be an employer of choice, to provide excellent customer service, or to maintain a competitive edge. Workplace diversity is a multi-faceted concept that will continue to evol...

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Main Authors: Chew, Eugene WeiLiang, Lee, Kah Mun, Tan, Siew Chern, Tee, Say Fong
Format: Final Year Project / Dissertation / Thesis
Published: 2011
Subjects:
Online Access:http://eprints.utar.edu.my/450/
http://eprints.utar.edu.my/450/1/BA%2D2011%2D0807009.pdf
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author Chew, Eugene WeiLiang
Lee, Kah Mun
Tan, Siew Chern
Tee, Say Fong
author_facet Chew, Eugene WeiLiang
Lee, Kah Mun
Tan, Siew Chern
Tee, Say Fong
author_sort Chew, Eugene WeiLiang
building UTAR Institutional Repository
collection Online Access
description Diversity is increasingly recognized and utilized as an important organizational resource in regards to whether the goal is to be an employer of choice, to provide excellent customer service, or to maintain a competitive edge. Workplace diversity is a multi-faceted concept that will continue to evolve as more industries move toward a global marketplace. It also has proven to have led to a perception of being fundamental for employee performance. This fundamental belief forces managers to embrace and comprehend the concept of workplace diversity, its barriers and benefits. The purpose of this research is to investigate the effect of work force diversify towards employee performance in an organization which focus into air line industry. The research also focuses on workforce diversity which includes the gender, age, ethnic and education background of the employees which is the most critical variables among all the others. The investigation was done by distributing 300 questionnaire to the air line industry„s management team. The questionnaire results show that there is a significant impact on performance when different workforce is working in the airline industry.
first_indexed 2025-11-15T19:19:29Z
format Final Year Project / Dissertation / Thesis
id utar-450
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:19:29Z
publishDate 2011
recordtype eprints
repository_type Digital Repository
spelling utar-4502019-08-28T11:22:41Z The effects of workforce diversity towards the employee performance in an organization. Chew, Eugene WeiLiang Lee, Kah Mun Tan, Siew Chern Tee, Say Fong HD28 Management. Industrial Management Diversity is increasingly recognized and utilized as an important organizational resource in regards to whether the goal is to be an employer of choice, to provide excellent customer service, or to maintain a competitive edge. Workplace diversity is a multi-faceted concept that will continue to evolve as more industries move toward a global marketplace. It also has proven to have led to a perception of being fundamental for employee performance. This fundamental belief forces managers to embrace and comprehend the concept of workplace diversity, its barriers and benefits. The purpose of this research is to investigate the effect of work force diversify towards employee performance in an organization which focus into air line industry. The research also focuses on workforce diversity which includes the gender, age, ethnic and education background of the employees which is the most critical variables among all the others. The investigation was done by distributing 300 questionnaire to the air line industry„s management team. The questionnaire results show that there is a significant impact on performance when different workforce is working in the airline industry. 2011-08 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/450/1/BA%2D2011%2D0807009.pdf Chew, Eugene WeiLiang and Lee, Kah Mun and Tan, Siew Chern and Tee, Say Fong (2011) The effects of workforce diversity towards the employee performance in an organization. Final Year Project, UTAR. http://eprints.utar.edu.my/450/
spellingShingle HD28 Management. Industrial Management
Chew, Eugene WeiLiang
Lee, Kah Mun
Tan, Siew Chern
Tee, Say Fong
The effects of workforce diversity towards the employee performance in an organization.
title The effects of workforce diversity towards the employee performance in an organization.
title_full The effects of workforce diversity towards the employee performance in an organization.
title_fullStr The effects of workforce diversity towards the employee performance in an organization.
title_full_unstemmed The effects of workforce diversity towards the employee performance in an organization.
title_short The effects of workforce diversity towards the employee performance in an organization.
title_sort effects of workforce diversity towards the employee performance in an organization.
topic HD28 Management. Industrial Management
url http://eprints.utar.edu.my/450/
http://eprints.utar.edu.my/450/1/BA%2D2011%2D0807009.pdf