Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia

The COVID-19 pandemic has impacted private higher education and forcing institutions to change its learning methods to virtual learning. Hence, higher education institutions have adopted virtual learning which is a common and required educational method. Students, on the other hand, are unsatisfied...

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Main Authors: Chang, You Key, Choh, Kah Pui, Chua, Sue Ann, Chai, Katherine, Lau, Shi Wei
Format: Final Year Project / Dissertation / Thesis
Published: 2022
Subjects:
Online Access:http://eprints.utar.edu.my/4487/
http://eprints.utar.edu.my/4487/1/fyp_BA_2022_CYK.pdf
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author Chang, You Key
Choh, Kah Pui
Chua, Sue Ann
Chai, Katherine
Lau, Shi Wei
author_facet Chang, You Key
Choh, Kah Pui
Chua, Sue Ann
Chai, Katherine
Lau, Shi Wei
author_sort Chang, You Key
building UTAR Institutional Repository
collection Online Access
description The COVID-19 pandemic has impacted private higher education and forcing institutions to change its learning methods to virtual learning. Hence, higher education institutions have adopted virtual learning which is a common and required educational method. Students, on the other hand, are unsatisfied with this educational system for a variety of reasons, including unfamiliarity with virtual learning, a shorter lecture duration, and an inability to support them in their future careers. Therefore, the number of students enrolling in private higher education institutions has drastically decreased. This purpose of this study is to examine the factors affecting student satisfaction with virtual learning in private higher education institutions in Malaysia during the COVID-19 pandemic. It studies whether the perceived usefulness, perceived ease of use, service quality, information quality, and student and instructor interaction influence student’s satisfaction with virtual learning.
first_indexed 2025-11-15T19:34:09Z
format Final Year Project / Dissertation / Thesis
id utar-4487
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:34:09Z
publishDate 2022
recordtype eprints
repository_type Digital Repository
spelling utar-44872022-10-13T08:13:25Z Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia Chang, You Key Choh, Kah Pui Chua, Sue Ann Chai, Katherine Lau, Shi Wei L Education (General) T Technology (General) The COVID-19 pandemic has impacted private higher education and forcing institutions to change its learning methods to virtual learning. Hence, higher education institutions have adopted virtual learning which is a common and required educational method. Students, on the other hand, are unsatisfied with this educational system for a variety of reasons, including unfamiliarity with virtual learning, a shorter lecture duration, and an inability to support them in their future careers. Therefore, the number of students enrolling in private higher education institutions has drastically decreased. This purpose of this study is to examine the factors affecting student satisfaction with virtual learning in private higher education institutions in Malaysia during the COVID-19 pandemic. It studies whether the perceived usefulness, perceived ease of use, service quality, information quality, and student and instructor interaction influence student’s satisfaction with virtual learning. 2022-04-12 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/4487/1/fyp_BA_2022_CYK.pdf Chang, You Key and Choh, Kah Pui and Chua, Sue Ann and Chai, Katherine and Lau, Shi Wei (2022) Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia. Final Year Project, UTAR. http://eprints.utar.edu.my/4487/
spellingShingle L Education (General)
T Technology (General)
Chang, You Key
Choh, Kah Pui
Chua, Sue Ann
Chai, Katherine
Lau, Shi Wei
Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia
title Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia
title_full Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia
title_fullStr Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia
title_full_unstemmed Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia
title_short Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia
title_sort are you satisfied with virtual learning during covid-19? a study on private higher education institutions in malaysia
topic L Education (General)
T Technology (General)
url http://eprints.utar.edu.my/4487/
http://eprints.utar.edu.my/4487/1/fyp_BA_2022_CYK.pdf