The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia

This research is aimed to find out the factors that affect the intention to adopt e-wallet among young adult during the Covid-19 pandemic in Malaysia. This research is using five factors (perceived ease of use, perceived usefulness, perceived privacy and security, government roles, health awareness)...

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Main Authors: Chan, Yao Hui, Chia, Chun Hiang, Loh, Hui Ling, Tong, Essy
Format: Final Year Project / Dissertation / Thesis
Published: 2021
Subjects:
Online Access:http://eprints.utar.edu.my/4316/
http://eprints.utar.edu.my/4316/1/fyp_BF_2021_CYH_%2D_1701702.pdf
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author Chan, Yao Hui
Chia, Chun Hiang
Loh, Hui Ling
Tong, Essy
author_facet Chan, Yao Hui
Chia, Chun Hiang
Loh, Hui Ling
Tong, Essy
author_sort Chan, Yao Hui
building UTAR Institutional Repository
collection Online Access
description This research is aimed to find out the factors that affect the intention to adopt e-wallet among young adult during the Covid-19 pandemic in Malaysia. This research is using five factors (perceived ease of use, perceived usefulness, perceived privacy and security, government roles, health awareness) to examine their significancy to the intention of Malaysian young adult to adopt e-wallet by referring TAM and UTAUT theory. We selected young adult (18-35 years old) as our research target because they are more familiar with e-wallet. Our research collected 425 responses from Malaysian young adult through Google Forms. SPSS software is applied to examine the reliability and validity of data and find out the relationship between IVs and DV. Pilot test, Cronbach’s Alpha, Pearson Correlation Analysis, and Multiple Regression Analysis are conducted for this purpose. Our result shows that perceived ease of use, perceived usefulness, government roles, and health awareness have a positive relationship with intention of Malaysian young adult to adopt e-wallet. However, we found that perceived privacy and security is insignificant toward the intention of Malaysian young adult to adopt e-wallet. Our research provides several implications to government, ewallet companies, and academia to help them sorting out the current situation of ewallet in Malaysia and how to enhance and promote e-wallets. Lastly, our research provides some limitations and recommendations for future researchers so that they can overcome the limitations and provide more accurate and realistic research.
first_indexed 2025-11-15T19:33:31Z
format Final Year Project / Dissertation / Thesis
id utar-4316
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:33:31Z
publishDate 2021
recordtype eprints
repository_type Digital Repository
spelling utar-43162022-02-20T11:55:40Z The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia Chan, Yao Hui Chia, Chun Hiang Loh, Hui Ling Tong, Essy HG Finance This research is aimed to find out the factors that affect the intention to adopt e-wallet among young adult during the Covid-19 pandemic in Malaysia. This research is using five factors (perceived ease of use, perceived usefulness, perceived privacy and security, government roles, health awareness) to examine their significancy to the intention of Malaysian young adult to adopt e-wallet by referring TAM and UTAUT theory. We selected young adult (18-35 years old) as our research target because they are more familiar with e-wallet. Our research collected 425 responses from Malaysian young adult through Google Forms. SPSS software is applied to examine the reliability and validity of data and find out the relationship between IVs and DV. Pilot test, Cronbach’s Alpha, Pearson Correlation Analysis, and Multiple Regression Analysis are conducted for this purpose. Our result shows that perceived ease of use, perceived usefulness, government roles, and health awareness have a positive relationship with intention of Malaysian young adult to adopt e-wallet. However, we found that perceived privacy and security is insignificant toward the intention of Malaysian young adult to adopt e-wallet. Our research provides several implications to government, ewallet companies, and academia to help them sorting out the current situation of ewallet in Malaysia and how to enhance and promote e-wallets. Lastly, our research provides some limitations and recommendations for future researchers so that they can overcome the limitations and provide more accurate and realistic research. 2021-04-02 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/4316/1/fyp_BF_2021_CYH_%2D_1701702.pdf Chan, Yao Hui and Chia, Chun Hiang and Loh, Hui Ling and Tong, Essy (2021) The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia. Final Year Project, UTAR. http://eprints.utar.edu.my/4316/
spellingShingle HG Finance
Chan, Yao Hui
Chia, Chun Hiang
Loh, Hui Ling
Tong, Essy
The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia
title The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia
title_full The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia
title_fullStr The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia
title_full_unstemmed The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia
title_short The intention of young adult to adopt e-wallet during the covid-19 pandemic in Malaysia
title_sort intention of young adult to adopt e-wallet during the covid-19 pandemic in malaysia
topic HG Finance
url http://eprints.utar.edu.my/4316/
http://eprints.utar.edu.my/4316/1/fyp_BF_2021_CYH_%2D_1701702.pdf