The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities

In the context of the COVID-19 pandemic, various industries have been affected, and universities are inevitable. The impact has been shown in the tremendous changes in the academic’s working mode. These changes require academics to adopt the new teaching or working mode rapidly to deal with students...

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Main Authors: Chan, Wing Yee, Chia, Yee Teng, Liew, Shang Yeong, Lok, Wei Xin
Format: Final Year Project / Dissertation / Thesis
Published: 2021
Subjects:
Online Access:http://eprints.utar.edu.my/4308/
http://eprints.utar.edu.my/4308/1/fyp_BA_2021_CWY_%2D_1904888.pdf
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author Chan, Wing Yee
Chia, Yee Teng
Liew, Shang Yeong
Lok, Wei Xin
author_facet Chan, Wing Yee
Chia, Yee Teng
Liew, Shang Yeong
Lok, Wei Xin
author_sort Chan, Wing Yee
building UTAR Institutional Repository
collection Online Access
description In the context of the COVID-19 pandemic, various industries have been affected, and universities are inevitable. The impact has been shown in the tremendous changes in the academic’s working mode. These changes require academics to adopt the new teaching or working mode rapidly to deal with students and university. However, this challenging task and process will indirectly affect the academics performance and extra-role behaviour. Hence, this research intends to examine the effect of psychological capital (PsyCap) and trust on the Organisational Citizenship Behaviour (OCB) among the academics in Malaysia universities. PsyCap included four dimensions namely: self-efficacy, optimism, resilience, and hope. In this research, a quantitative approach was applied, with a sample size of 65 academics from five public and five private universities located in Malaysia. Moreover, Cronbach’s Alpha model and Multiple Regression Analysis was used to examine the relationship between independent variables and dependent variables. Furthermore, Statistical Package for the Social Sciences (SPSS) was used in this research to analyze all the data that was collected from the respondent.
first_indexed 2025-11-15T19:33:29Z
format Final Year Project / Dissertation / Thesis
id utar-4308
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:33:29Z
publishDate 2021
recordtype eprints
repository_type Digital Repository
spelling utar-43082022-02-20T08:20:53Z The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities Chan, Wing Yee Chia, Yee Teng Liew, Shang Yeong Lok, Wei Xin HD Industries. Land use. Labor In the context of the COVID-19 pandemic, various industries have been affected, and universities are inevitable. The impact has been shown in the tremendous changes in the academic’s working mode. These changes require academics to adopt the new teaching or working mode rapidly to deal with students and university. However, this challenging task and process will indirectly affect the academics performance and extra-role behaviour. Hence, this research intends to examine the effect of psychological capital (PsyCap) and trust on the Organisational Citizenship Behaviour (OCB) among the academics in Malaysia universities. PsyCap included four dimensions namely: self-efficacy, optimism, resilience, and hope. In this research, a quantitative approach was applied, with a sample size of 65 academics from five public and five private universities located in Malaysia. Moreover, Cronbach’s Alpha model and Multiple Regression Analysis was used to examine the relationship between independent variables and dependent variables. Furthermore, Statistical Package for the Social Sciences (SPSS) was used in this research to analyze all the data that was collected from the respondent. 2021-08-27 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/4308/1/fyp_BA_2021_CWY_%2D_1904888.pdf Chan, Wing Yee and Chia, Yee Teng and Liew, Shang Yeong and Lok, Wei Xin (2021) The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities. Final Year Project, UTAR. http://eprints.utar.edu.my/4308/
spellingShingle HD Industries. Land use. Labor
Chan, Wing Yee
Chia, Yee Teng
Liew, Shang Yeong
Lok, Wei Xin
The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities
title The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities
title_full The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities
title_fullStr The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities
title_full_unstemmed The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities
title_short The effect of psychological capital and trust on organizational citizenship behavior among academic in Malaysian Universities
title_sort effect of psychological capital and trust on organizational citizenship behavior among academic in malaysian universities
topic HD Industries. Land use. Labor
url http://eprints.utar.edu.my/4308/
http://eprints.utar.edu.my/4308/1/fyp_BA_2021_CWY_%2D_1904888.pdf