Factors influencing consumers’ intention on adoption towards NFC mobile wallet

This study is investigating on the elements or factors influencing consumers’ intention on adoption towards NFC mobile wallet.Based on the research, it shows that there are 57% of Malaysian used a smartphone, and it will be estimated to increase in the following years by 1% (Statista, 2019). Since t...

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Main Authors: Ho, Sau Kit, Hor, Hui Ling, Tan, Junn Hann, Teo, Su Xian, Wong, Wei Lun
Format: Final Year Project / Dissertation / Thesis
Published: 2019
Subjects:
Online Access:http://eprints.utar.edu.my/3932/
http://eprints.utar.edu.my/3932/1/fyp_MK_2019_HSK_%2D_1704933.pdf
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author Ho, Sau Kit
Hor, Hui Ling
Tan, Junn Hann
Teo, Su Xian
Wong, Wei Lun
author_facet Ho, Sau Kit
Hor, Hui Ling
Tan, Junn Hann
Teo, Su Xian
Wong, Wei Lun
author_sort Ho, Sau Kit
building UTAR Institutional Repository
collection Online Access
description This study is investigating on the elements or factors influencing consumers’ intention on adoption towards NFC mobile wallet.Based on the research, it shows that there are 57% of Malaysian used a smartphone, and it will be estimated to increase in the following years by 1% (Statista, 2019). Since the percentage diffusion of smartphones will be increase, thus it enhances the opportunities in creating a value added payment method to customers. The NFC can be explained by wireless data transfer that detects the communication without the need of internet connection. NFC mobile wallet is a contactless payment; the explanations on the factors influencing adoption of NFC have been including HMSAM, MISC, and additional construct, which is absorptive capacity. Since there are many of the research are focusing on the basic foundation theory of DOI, TAM, and UTAUT, so the study will address the technology acceptance in intrinsic and extrinsic motivation. 300 questionnaires distribute randomly to shoppers, but only 297 are usable. This paper is able to enhance the literature on user-related factors and system-specific factors in the NFC mobile payments. It delivers valuable recommendation to researchers in their investigation on the issues related to the NFC mobile payment. It also brings some managerial implications by assist the advertising campaign, designation of the mobile wallet by focusing on target market’s expectation and needs, and its appearances.
first_indexed 2025-11-15T19:32:00Z
format Final Year Project / Dissertation / Thesis
id utar-3932
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:32:00Z
publishDate 2019
recordtype eprints
repository_type Digital Repository
spelling utar-39322021-01-07T07:38:23Z Factors influencing consumers’ intention on adoption towards NFC mobile wallet Ho, Sau Kit Hor, Hui Ling Tan, Junn Hann Teo, Su Xian Wong, Wei Lun HG Finance This study is investigating on the elements or factors influencing consumers’ intention on adoption towards NFC mobile wallet.Based on the research, it shows that there are 57% of Malaysian used a smartphone, and it will be estimated to increase in the following years by 1% (Statista, 2019). Since the percentage diffusion of smartphones will be increase, thus it enhances the opportunities in creating a value added payment method to customers. The NFC can be explained by wireless data transfer that detects the communication without the need of internet connection. NFC mobile wallet is a contactless payment; the explanations on the factors influencing adoption of NFC have been including HMSAM, MISC, and additional construct, which is absorptive capacity. Since there are many of the research are focusing on the basic foundation theory of DOI, TAM, and UTAUT, so the study will address the technology acceptance in intrinsic and extrinsic motivation. 300 questionnaires distribute randomly to shoppers, but only 297 are usable. This paper is able to enhance the literature on user-related factors and system-specific factors in the NFC mobile payments. It delivers valuable recommendation to researchers in their investigation on the issues related to the NFC mobile payment. It also brings some managerial implications by assist the advertising campaign, designation of the mobile wallet by focusing on target market’s expectation and needs, and its appearances. 2019-08-13 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/3932/1/fyp_MK_2019_HSK_%2D_1704933.pdf Ho, Sau Kit and Hor, Hui Ling and Tan, Junn Hann and Teo, Su Xian and Wong, Wei Lun (2019) Factors influencing consumers’ intention on adoption towards NFC mobile wallet. Final Year Project, UTAR. http://eprints.utar.edu.my/3932/
spellingShingle HG Finance
Ho, Sau Kit
Hor, Hui Ling
Tan, Junn Hann
Teo, Su Xian
Wong, Wei Lun
Factors influencing consumers’ intention on adoption towards NFC mobile wallet
title Factors influencing consumers’ intention on adoption towards NFC mobile wallet
title_full Factors influencing consumers’ intention on adoption towards NFC mobile wallet
title_fullStr Factors influencing consumers’ intention on adoption towards NFC mobile wallet
title_full_unstemmed Factors influencing consumers’ intention on adoption towards NFC mobile wallet
title_short Factors influencing consumers’ intention on adoption towards NFC mobile wallet
title_sort factors influencing consumers’ intention on adoption towards nfc mobile wallet
topic HG Finance
url http://eprints.utar.edu.my/3932/
http://eprints.utar.edu.my/3932/1/fyp_MK_2019_HSK_%2D_1704933.pdf