Patients’ Satisfaction Towards the Healthcare Institutions Service Quality: a Comparison Between Public and Private Hospitals in Klang Valley
| Main Author: | Kang, Aik Joo |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2019
|
| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/3420/ http://eprints.utar.edu.my/3420/1/KANG_AIK_JOO_17UKM04913_project_report.pdf |
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