APA (7th ed.) Citation

Lui, Y. L., Kee, Y. Y., Kennethiswaran, P., Sam, M. O., & Tai, J. J. (2018). The drivers of service innovation in insurance industry.

Chicago Style (17th ed.) Citation

Lui, Yit Ling, Yong Yan Kee, Pathmanathan Kennethiswaran, Man Onn Sam, and Jia Jun Tai. The Drivers of Service Innovation in Insurance Industry. 2018.

MLA (9th ed.) Citation

Lui, Yit Ling, et al. The Drivers of Service Innovation in Insurance Industry. 2018.