Factors Influencing Customers Satisfaction In Online Shopping
| Main Author: | Yuan, Bing |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2015
|
| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/1622/ http://eprints.utar.edu.my/1622/1/final_project.pdf |
Similar Items
Factors influencing customer satisfaction and E-Loyalty:
Online shopping environment among the young adults
by: Izyan Hizza, H. L., et al.
Published: (2014)
by: Izyan Hizza, H. L., et al.
Published: (2014)
Factors affecting customer satisfaction towards live-stream shopping in Malaysia
by: Phoon, Rou Yu
Published: (2022)
by: Phoon, Rou Yu
Published: (2022)
Usage of artificial intelligence in online shopping application: Malaysian customer attitude
by: Soo, Hui Yee
Published: (2022)
by: Soo, Hui Yee
Published: (2022)
A study of factors influencing the adoption of online groceries shopping among generation X in Klang valley
by: Cheong, Carine Ji Ling, et al.
Published: (2018)
by: Cheong, Carine Ji Ling, et al.
Published: (2018)
Factors affecting online shopping of purchasing apparels among young adults
by: Chong, Hui Teing
Published: (2014)
by: Chong, Hui Teing
Published: (2014)
Relationship of RFMU and online groceries shopping behaviours
by: Lo, Rita *
Published: (2021)
by: Lo, Rita *
Published: (2021)
Factors Influencing Customer Satisfaction towards E-shopping in Malaysia
by: Sarwar, Abdullah A M, et al.
Published: (2016)
by: Sarwar, Abdullah A M, et al.
Published: (2016)
Online flowers and gifts shop / Chit Kwung See
by: Chit , Kwung See
Published: (2000)
by: Chit , Kwung See
Published: (2000)
A study of factors that influence customers satisfaction towards online shopping in Klang Valley / Marina Mohd Kasim
by: Mohd Kasim, Marina
Published: (2015)
by: Mohd Kasim, Marina
Published: (2015)
The mediating influence of service failure explanation on customer repurchase intention through customers satisfaction
by: Tarofder, Arun Kumar, et al.
Published: (2016)
by: Tarofder, Arun Kumar, et al.
Published: (2016)
Customer satisfaction towards online shopping in apparel industry / Nurul Niezar Norfaezar
by: Norfaezar, Nurul Niezar
Published: (2019)
by: Norfaezar, Nurul Niezar
Published: (2019)
Factor that influences online impulse purchase among generation Y in Malaysia
by: Chan, Man Ting, et al.
Published: (2019)
by: Chan, Man Ting, et al.
Published: (2019)
Factors Affecting Customer Loyalty on Domestic Cafe in Ipoh: A Mediation Effect of Customer Satisfaction
by: Ng, Shu Lin, et al.
Published: (2016)
by: Ng, Shu Lin, et al.
Published: (2016)
A study on factors affecting online shopping intention towards luxury products among generation Y in Malaysia
by: Wan, Anna Rosebel Ying Feng, et al.
Published: (2019)
by: Wan, Anna Rosebel Ying Feng, et al.
Published: (2019)
The determinants of online shopping behavior among generation Y towards Taobao
by: Chan, Kar Wai, et al.
Published: (2018)
by: Chan, Kar Wai, et al.
Published: (2018)
Online influential factors on hotel brand image and customers’ behavioral intention
by: Khoo, Jia Sheng, et al.
Published: (2017)
by: Khoo, Jia Sheng, et al.
Published: (2017)
Determinant Factors of Customer Satisfaction Degree of China Mobile in Beijing, China
by: Sun, Shuai
Published: (2016)
by: Sun, Shuai
Published: (2016)
Virtual brand personality, customer satisfaction and brand loyalty in online banking industry / Ong Khian Sin
by: Ong, Khian Sin
Published: (2009)
by: Ong, Khian Sin
Published: (2009)
The effect of customer satisfaction on customer loyalty in the motor industry
by: Lim, Ka Bian, et al.
Published: (2019)
by: Lim, Ka Bian, et al.
Published: (2019)
Gen Y Online Shopping Intention towards Electronic products in Kuala Lumpur
by: Salum, Ali Salum
Published: (2016)
by: Salum, Ali Salum
Published: (2016)
Gender differences in perceptions and attitudes toward online shopping: A study of Malaysian consumers
by: Lim, Yet Mee, et al.
Published: (2019)
by: Lim, Yet Mee, et al.
Published: (2019)
The impact of free shipping among UTAR students purchasing behaviour on online shopping application
by: Chong, Lip Wei, et al.
Published: (2020)
by: Chong, Lip Wei, et al.
Published: (2020)
The influence of service marketing mix and umrah service quality on customer satisfaction
and customer loyalty towards umrah travel agents in Malaysia
by: Othman, Bestoon Abdulmaged
Published: (2020)
by: Othman, Bestoon Abdulmaged
Published: (2020)
Consumer choice factors on shopping outlets / Subramaniam M.
by: Subramaniam, M.
Published: (2005)
by: Subramaniam, M.
Published: (2005)
Exploring factors that influence Muslim intention to purchase online
by: Abdulgani, Montadzah Ambag, et al.
Published: (2014)
by: Abdulgani, Montadzah Ambag, et al.
Published: (2014)
Factors influencing customer loyalty towards fast food restaurants
by: Nezakati, Hossein *, et al.
Published: (2011)
by: Nezakati, Hossein *, et al.
Published: (2011)
Factors That Affecting Customer Satisfaction among Local Tourists toward Budget Hotels in Malaysia
by: Chong, Yen Ting, et al.
Published: (2016)
by: Chong, Yen Ting, et al.
Published: (2016)
An insight into online shopping behaviour among young adults in Malaysia / Marziah Mokhtar ... [et al.]
by: Mokhtar, Marziah, et al.
Published: (2020)
by: Mokhtar, Marziah, et al.
Published: (2020)
Factors influencing consumer satisfaction in online shopping
by: Chai, Kevin Yee Sheng, et al.
Published: (2018)
by: Chai, Kevin Yee Sheng, et al.
Published: (2018)
The influence of green features on consumer reception in creating sustainable shopping centers
by: Izian, Idris*, et al.
Published: (2021)
by: Izian, Idris*, et al.
Published: (2021)
TQM and customer satisfaction
in Malaysia’s service sector
by: Sit, Wen Yi, et al.
Published: (2009)
by: Sit, Wen Yi, et al.
Published: (2009)
Customer satisfaction on mobile banking in Perak, Malaysia
by: Chang, Yong Hui, et al.
Published: (2020)
by: Chang, Yong Hui, et al.
Published: (2020)
The factors of influencing customer experience towards service quality of insurance agents
by: Lau, Hui Yi
Published: (2022)
by: Lau, Hui Yi
Published: (2022)
A Study Of E-Shopping Intention In Malaysia: The Influence Of Generation X & Y
by: Shaheen, Mansori, et al.
Published: (2012)
by: Shaheen, Mansori, et al.
Published: (2012)
A study of e-shopping intention in Malaysia: The influence of generation X & Y
by: Mansori, Shaheen, et al.
Published: (2012)
by: Mansori, Shaheen, et al.
Published: (2012)
Customer satisfaction and loyalty towards grocery stores in Palestine
by: Abusharar, Majed M. M., et al.
Published: (2017)
by: Abusharar, Majed M. M., et al.
Published: (2017)
Are TQM practices supporting customer satisfaction and service quality?
by: Ooi, Keng Boon, et al.
Published: (2011)
by: Ooi, Keng Boon, et al.
Published: (2011)
Customer satisfaction of copier users / Koh Lian Peng
by: Koh, Lian Peng
Published: (1996)
by: Koh, Lian Peng
Published: (1996)
To study the relationship between bank layout and customer satisfaction
by: Norazlina, Rusli
Published: (2013)
by: Norazlina, Rusli
Published: (2013)
Customer Satisfaction and Intention to Purchase the Organic Food in Taiwan
by: Woon, Jia Hui
Published: (2019)
by: Woon, Jia Hui
Published: (2019)
Similar Items
-
Factors influencing customer satisfaction and E-Loyalty:
Online shopping environment among the young adults
by: Izyan Hizza, H. L., et al.
Published: (2014) -
Factors affecting customer satisfaction towards live-stream shopping in Malaysia
by: Phoon, Rou Yu
Published: (2022) -
Usage of artificial intelligence in online shopping application: Malaysian customer attitude
by: Soo, Hui Yee
Published: (2022) -
A study of factors influencing the adoption of online groceries shopping among generation X in Klang valley
by: Cheong, Carine Ji Ling, et al.
Published: (2018) -
Factors affecting online shopping of purchasing apparels among young adults
by: Chong, Hui Teing
Published: (2014)