Factors that influence customer satisfaction and behavioural intentions in airline industry
| Main Authors: | Cassandra, Ann Nonis, Lim, Pooi Sian, Tan, Yi Wang, Wong, Choi Li |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2014
|
| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/1349/ http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf |
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