Factors that influence customer satisfaction and behavioural intentions in airline industry
| Main Authors: | , , , |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2014
|
| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/1349/ http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf |
| _version_ | 1848885427987021824 |
|---|---|
| author | Cassandra, Ann Nonis Lim, Pooi Sian Tan, Yi Wang Wong, Choi Li |
| author_facet | Cassandra, Ann Nonis Lim, Pooi Sian Tan, Yi Wang Wong, Choi Li |
| author_sort | Cassandra, Ann Nonis |
| building | UTAR Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-15T19:22:26Z |
| format | Final Year Project / Dissertation / Thesis |
| id | utar-1349 |
| institution | Universiti Tunku Abdul Rahman |
| institution_category | Local University |
| last_indexed | 2025-11-15T19:22:26Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utar-13492017-08-14T03:55:39Z Factors that influence customer satisfaction and behavioural intentions in airline industry Cassandra, Ann Nonis Lim, Pooi Sian Tan, Yi Wang Wong, Choi Li H Social Sciences (General) HD28 Management. Industrial Management 2014-04 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf Cassandra, Ann Nonis and Lim, Pooi Sian and Tan, Yi Wang and Wong, Choi Li (2014) Factors that influence customer satisfaction and behavioural intentions in airline industry. Final Year Project, UTAR. http://eprints.utar.edu.my/1349/ |
| spellingShingle | H Social Sciences (General) HD28 Management. Industrial Management Cassandra, Ann Nonis Lim, Pooi Sian Tan, Yi Wang Wong, Choi Li Factors that influence customer satisfaction and behavioural intentions in airline industry |
| title | Factors that influence customer satisfaction and behavioural intentions in airline industry |
| title_full | Factors that influence customer satisfaction and behavioural intentions in airline industry |
| title_fullStr | Factors that influence customer satisfaction and behavioural intentions in airline industry |
| title_full_unstemmed | Factors that influence customer satisfaction and behavioural intentions in airline industry |
| title_short | Factors that influence customer satisfaction and behavioural intentions in airline industry |
| title_sort | factors that influence customer satisfaction and behavioural intentions in airline industry |
| topic | H Social Sciences (General) HD28 Management. Industrial Management |
| url | http://eprints.utar.edu.my/1349/ http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf |