Determinants of customer satisfaction in conventional insurance services: The case of Malaysia

Bibliographic Details
Main Authors: Lai, Mei Hsien, Koh, Katrin Sze Yee, Choi, Cheng Keong, Chua, Chiau Xiang, Tan, Wen Pei
Format: Final Year Project / Dissertation / Thesis
Published: 2014
Subjects:
Online Access:http://eprints.utar.edu.my/1279/
http://eprints.utar.edu.my/1279/1/BF%2D2014%2D1100383.pdf
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author Lai, Mei Hsien
Koh, Katrin Sze Yee
Choi, Cheng Keong
Chua, Chiau Xiang
Tan, Wen Pei
author_facet Lai, Mei Hsien
Koh, Katrin Sze Yee
Choi, Cheng Keong
Chua, Chiau Xiang
Tan, Wen Pei
author_sort Lai, Mei Hsien
building UTAR Institutional Repository
collection Online Access
first_indexed 2025-11-15T19:22:16Z
format Final Year Project / Dissertation / Thesis
id utar-1279
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:22:16Z
publishDate 2014
recordtype eprints
repository_type Digital Repository
spelling utar-12792014-09-24T23:29:35Z Determinants of customer satisfaction in conventional insurance services: The case of Malaysia Lai, Mei Hsien Koh, Katrin Sze Yee Choi, Cheng Keong Chua, Chiau Xiang Tan, Wen Pei HG Finance 2014-04-10 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/1279/1/BF%2D2014%2D1100383.pdf Lai, Mei Hsien and Koh, Katrin Sze Yee and Choi, Cheng Keong and Chua, Chiau Xiang and Tan, Wen Pei (2014) Determinants of customer satisfaction in conventional insurance services: The case of Malaysia. Final Year Project, UTAR. http://eprints.utar.edu.my/1279/
spellingShingle HG Finance
Lai, Mei Hsien
Koh, Katrin Sze Yee
Choi, Cheng Keong
Chua, Chiau Xiang
Tan, Wen Pei
Determinants of customer satisfaction in conventional insurance services: The case of Malaysia
title Determinants of customer satisfaction in conventional insurance services: The case of Malaysia
title_full Determinants of customer satisfaction in conventional insurance services: The case of Malaysia
title_fullStr Determinants of customer satisfaction in conventional insurance services: The case of Malaysia
title_full_unstemmed Determinants of customer satisfaction in conventional insurance services: The case of Malaysia
title_short Determinants of customer satisfaction in conventional insurance services: The case of Malaysia
title_sort determinants of customer satisfaction in conventional insurance services: the case of malaysia
topic HG Finance
url http://eprints.utar.edu.my/1279/
http://eprints.utar.edu.my/1279/1/BF%2D2014%2D1100383.pdf