Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
Business performance of small medium enterprises has been a vital issue to the management. Moreover in today's economic climate, small medium enterprises competitions are greater than ever may in local or global. This study will focus on the small medium enterprises adoption of strategic planni...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2004
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| Subjects: | |
| Online Access: | http://eprints.usm.my/7813/ http://eprints.usm.my/7813/1/Business_Performance_of_Small_Medium_Enterprise_Strategic_Planning_and_Customer_Focus_%28PPPerubatan_Masyarakat%29.pdf |
| _version_ | 1848870347801100288 |
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| author | Asaari, Muhammad Hasmi Abu Hassan Karia, Noorliza Kassim, Sahrudeen Yahya, Sofri |
| author_facet | Asaari, Muhammad Hasmi Abu Hassan Karia, Noorliza Kassim, Sahrudeen Yahya, Sofri |
| author_sort | Asaari, Muhammad Hasmi Abu Hassan |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Business performance of small medium enterprises has been a vital issue to the management. Moreover in today's economic climate, small medium enterprises competitions are greater than ever may in local or global. This study will focus on the small medium enterprises adoption of strategic planning
and customer focus as the total quality management practices toward the small medium enterprises business performance. The results indicate that total quality management implementation has high correlation with business results.
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| first_indexed | 2025-11-15T15:22:44Z |
| format | Conference or Workshop Item |
| id | usm-7813 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T15:22:44Z |
| publishDate | 2004 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-78132020-02-04T04:02:56Z http://eprints.usm.my/7813/ Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus. Asaari, Muhammad Hasmi Abu Hassan Karia, Noorliza Kassim, Sahrudeen Yahya, Sofri LC5800-5808 Distance education. Business performance of small medium enterprises has been a vital issue to the management. Moreover in today's economic climate, small medium enterprises competitions are greater than ever may in local or global. This study will focus on the small medium enterprises adoption of strategic planning and customer focus as the total quality management practices toward the small medium enterprises business performance. The results indicate that total quality management implementation has high correlation with business results. 2004 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/7813/1/Business_Performance_of_Small_Medium_Enterprise_Strategic_Planning_and_Customer_Focus_%28PPPerubatan_Masyarakat%29.pdf Asaari, Muhammad Hasmi Abu Hassan and Karia, Noorliza and Kassim, Sahrudeen and Yahya, Sofri (2004) Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus. In: Conference of Information Technology and Organizations in the 21st Century, Challenges & Solutions , 2004, Amman,Jordan. |
| spellingShingle | LC5800-5808 Distance education. Asaari, Muhammad Hasmi Abu Hassan Karia, Noorliza Kassim, Sahrudeen Yahya, Sofri Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus. |
| title | Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
|
| title_full | Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
|
| title_fullStr | Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
|
| title_full_unstemmed | Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
|
| title_short | Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
|
| title_sort | business performance of small medium enterprise: strategic planning and customer focus. |
| topic | LC5800-5808 Distance education. |
| url | http://eprints.usm.my/7813/ http://eprints.usm.my/7813/1/Business_Performance_of_Small_Medium_Enterprise_Strategic_Planning_and_Customer_Focus_%28PPPerubatan_Masyarakat%29.pdf |