Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang

This study demonstrate the adapt ion of Theory of Planned Behavior (TPB) to examine how product knowledge, product involvement, perceived benefit, perceived risk and country of origin image influence consumers' purchase intention for milk powder and how consumers' attitude mediates thes...

Full description

Bibliographic Details
Main Author: Yow, Bee Charn
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.usm.my/60571/
http://eprints.usm.my/60571/1/24%20Pages%20from%2000001779593.pdf
_version_ 1848884483223191552
author Yow, Bee Charn
author_facet Yow, Bee Charn
author_sort Yow, Bee Charn
building USM Institutional Repository
collection Online Access
description This study demonstrate the adapt ion of Theory of Planned Behavior (TPB) to examine how product knowledge, product involvement, perceived benefit, perceived risk and country of origin image influence consumers' purchase intention for milk powder and how consumers' attitude mediates these variables on consumers' purchase intention. A self-administered questionnaire was developed using established scales. A survey on 200 respondents was conducted in Penang, Malaysia through online survey questionnaire. Statistical Package for the Social Science (SPSS) was used to analyze the data. The study findings revealed that product knowledge, product involvement and perceived benefit were positively and significantly related to purchase intention. Perceived risk had negative but no significant relationship with purchase intention. Country of origin image had no significant effect on purchase intention. In addition, product knowledge, product involvement and perceived benefit had positive and significant relationship with consumers' attitude. Perceived risk was negatively and significantly affected consumers' attitude. Country of origin image was found no significant relationship with consumers' attitude. Attitude which is the mediating variable in this study was found to have a mediation effect in the relationship between product knowledge, product involvement, perceived benefit, perceived risk, country of origin image and purchase intention for milk powder. The findings were limited to include only consumers in Penang which cannot be generalized across the whole Malaysia. It is recommended to include other states in Malaysia for future study. This study provides an in-depth understanding of Malaysia consumers' purchase intention towards milk powder.
first_indexed 2025-11-15T19:07:25Z
format Thesis
id usm-60571
institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T19:07:25Z
publishDate 2014
recordtype eprints
repository_type Digital Repository
spelling usm-605712024-05-07T03:57:30Z http://eprints.usm.my/60571/ Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang Yow, Bee Charn H1-99 Social sciences (General) This study demonstrate the adapt ion of Theory of Planned Behavior (TPB) to examine how product knowledge, product involvement, perceived benefit, perceived risk and country of origin image influence consumers' purchase intention for milk powder and how consumers' attitude mediates these variables on consumers' purchase intention. A self-administered questionnaire was developed using established scales. A survey on 200 respondents was conducted in Penang, Malaysia through online survey questionnaire. Statistical Package for the Social Science (SPSS) was used to analyze the data. The study findings revealed that product knowledge, product involvement and perceived benefit were positively and significantly related to purchase intention. Perceived risk had negative but no significant relationship with purchase intention. Country of origin image had no significant effect on purchase intention. In addition, product knowledge, product involvement and perceived benefit had positive and significant relationship with consumers' attitude. Perceived risk was negatively and significantly affected consumers' attitude. Country of origin image was found no significant relationship with consumers' attitude. Attitude which is the mediating variable in this study was found to have a mediation effect in the relationship between product knowledge, product involvement, perceived benefit, perceived risk, country of origin image and purchase intention for milk powder. The findings were limited to include only consumers in Penang which cannot be generalized across the whole Malaysia. It is recommended to include other states in Malaysia for future study. This study provides an in-depth understanding of Malaysia consumers' purchase intention towards milk powder. 2014 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/60571/1/24%20Pages%20from%2000001779593.pdf Yow, Bee Charn (2014) Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang. PhD thesis, Perpustakaan Hamzah Sendut.
spellingShingle H1-99 Social sciences (General)
Yow, Bee Charn
Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang
title Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang
title_full Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang
title_fullStr Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang
title_full_unstemmed Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang
title_short Factors Influencing Consumers' Purci-Iase Intention For Milk Powder In Penang
title_sort factors influencing consumers' purci-iase intention for milk powder in penang
topic H1-99 Social sciences (General)
url http://eprints.usm.my/60571/
http://eprints.usm.my/60571/1/24%20Pages%20from%2000001779593.pdf