Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator
This study attempts to examine the relationship between consumers’ consumption values, satisfaction and loyalty by developing a framework based on the Cognitive-Affective- Behaviour (C-A-B) model and the Theory of Consumption Values (TCV).
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | http://eprints.usm.my/60243/ http://eprints.usm.my/60243/1/ZHANG%20QI%20-%20TESIS24.pdf |
| _version_ | 1848884391837696000 |
|---|---|
| author | Qi, Zhang |
| author_facet | Qi, Zhang |
| author_sort | Qi, Zhang |
| building | USM Institutional Repository |
| collection | Online Access |
| description | This study attempts to examine the relationship between consumers’ consumption values, satisfaction and loyalty by developing a framework based on the Cognitive-Affective-
Behaviour (C-A-B) model and the Theory of Consumption Values (TCV). |
| first_indexed | 2025-11-15T19:05:58Z |
| format | Thesis |
| id | usm-60243 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T19:05:58Z |
| publishDate | 2023 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-602432024-03-20T06:25:10Z http://eprints.usm.my/60243/ Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator Qi, Zhang H Social Sciences (General) This study attempts to examine the relationship between consumers’ consumption values, satisfaction and loyalty by developing a framework based on the Cognitive-Affective- Behaviour (C-A-B) model and the Theory of Consumption Values (TCV). 2023-02 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/60243/1/ZHANG%20QI%20-%20TESIS24.pdf Qi, Zhang (2023) Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator. PhD thesis, Universiti Sains Malaysia. |
| spellingShingle | H Social Sciences (General) Qi, Zhang Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers In China: Alternative Attractiveness As Moderator |
| title | Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers
In China: Alternative Attractiveness
As Moderator |
| title_full | Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers
In China: Alternative Attractiveness
As Moderator |
| title_fullStr | Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers
In China: Alternative Attractiveness
As Moderator |
| title_full_unstemmed | Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers
In China: Alternative Attractiveness
As Moderator |
| title_short | Consumers’ Consumption Values, Satisfaction and Loyalty Toward Mobile Payment Service Providers
In China: Alternative Attractiveness
As Moderator |
| title_sort | consumers’ consumption values, satisfaction and loyalty toward mobile payment service providers
in china: alternative attractiveness
as moderator |
| topic | H Social Sciences (General) |
| url | http://eprints.usm.my/60243/ http://eprints.usm.my/60243/1/ZHANG%20QI%20-%20TESIS24.pdf |