Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR

Motivation for USM to continuously measure, monitor and improve the performance comes from various factors, mainly competition to acquire best student that contribute to the quality of researchers, research and publications, secure funding, accreditation, rating and status. USM tum to ICT with th...

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Main Author: Yusoff, Ahmad Fadhlul Irham
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/56788/
http://eprints.usm.my/56788/1/00001791654%20Ahmad%20Fadhlul%20Irham%20Yusoff.pdf
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author Yusoff, Ahmad Fadhlul Irham
author_facet Yusoff, Ahmad Fadhlul Irham
author_sort Yusoff, Ahmad Fadhlul Irham
building USM Institutional Repository
collection Online Access
description Motivation for USM to continuously measure, monitor and improve the performance comes from various factors, mainly competition to acquire best student that contribute to the quality of researchers, research and publications, secure funding, accreditation, rating and status. USM tum to ICT with the formation of USMiR project, to have cohesive, useful and sustainable Information Repository regardless of platforms, routine operating procedures as well as bureaucracies. This case study looks into the factors that contributed to the failure of USMiR project to deliver its objectives. The study begins with understanding the current state pertaining to the data flow in USM, by using MyRA audit process as an example, for easier understanding. Also, it looks into KPI-MS online platform and USMiR architecture as well as standard operating procedure in placed. Current issues such as data/information mostly confined at every schools/PTJs or at particular database which is very time consuming to be gathered, lack of data and process integration poor solution architecture design and stakeholder momentum towards USMiR project were discussed. To further understand the potential root causes of those issues, a comprehensive analysis is performed using interview, reference of documents, Fishbone and Pareto analysis tools. The goal for this study is to understand and find a solution to the problems faced by USMiR in meeting its objective.
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spelling usm-567882023-02-07T01:16:04Z http://eprints.usm.my/56788/ Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR Yusoff, Ahmad Fadhlul Irham HF5001-6182 Business Motivation for USM to continuously measure, monitor and improve the performance comes from various factors, mainly competition to acquire best student that contribute to the quality of researchers, research and publications, secure funding, accreditation, rating and status. USM tum to ICT with the formation of USMiR project, to have cohesive, useful and sustainable Information Repository regardless of platforms, routine operating procedures as well as bureaucracies. This case study looks into the factors that contributed to the failure of USMiR project to deliver its objectives. The study begins with understanding the current state pertaining to the data flow in USM, by using MyRA audit process as an example, for easier understanding. Also, it looks into KPI-MS online platform and USMiR architecture as well as standard operating procedure in placed. Current issues such as data/information mostly confined at every schools/PTJs or at particular database which is very time consuming to be gathered, lack of data and process integration poor solution architecture design and stakeholder momentum towards USMiR project were discussed. To further understand the potential root causes of those issues, a comprehensive analysis is performed using interview, reference of documents, Fishbone and Pareto analysis tools. The goal for this study is to understand and find a solution to the problems faced by USMiR in meeting its objective. 2015-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/56788/1/00001791654%20Ahmad%20Fadhlul%20Irham%20Yusoff.pdf Yusoff, Ahmad Fadhlul Irham (2015) Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR. Masters thesis, Perpustakaan Hamzah Sendut.
spellingShingle HF5001-6182 Business
Yusoff, Ahmad Fadhlul Irham
Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR
title Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR
title_full Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR
title_fullStr Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR
title_full_unstemmed Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR
title_short Adopting Business Intelligence (BI) For Performance Monitoring Through USMIR
title_sort adopting business intelligence (bi) for performance monitoring through usmir
topic HF5001-6182 Business
url http://eprints.usm.my/56788/
http://eprints.usm.my/56788/1/00001791654%20Ahmad%20Fadhlul%20Irham%20Yusoff.pdf