The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry

Increasing internet activity and its number of users have strengthened the potency of uses and gratification. The concept of online purchase led the current research to finding that the conceptualisation of online shopping encompasses various aspects of consumer behaviour relating to the action o...

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Main Author: Ashar, Siti Masitah
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://eprints.usm.my/49762/
http://eprints.usm.my/49762/1/THESIS%20OF%20SITI%20MASITAH%20cut.pdf
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author Ashar, Siti Masitah
author_facet Ashar, Siti Masitah
author_sort Ashar, Siti Masitah
building USM Institutional Repository
collection Online Access
description Increasing internet activity and its number of users have strengthened the potency of uses and gratification. The concept of online purchase led the current research to finding that the conceptualisation of online shopping encompasses various aspects of consumer behaviour relating to the action of purchasing products (i.e. buying customize goods and services, collecting information, seeking recommendations, comparing products with several seller, or even browsing for enjoyment). Additionally, it investigates the incorporation of use and gratification theory (UGT) in the online shopping context. This study aims to examine the relationship between informativeness gratifications (IG), entertainment gratifications (EG), web irritation (WI) and cognitive attitude (CA). Furthermore, it attempts to examine the relationship between informativeness gratification (IG), entertainment gratifications (EG), web irritation (WI) and consumer emotions (CE). Besides that, this study attempts to study the relationship between cognitive attitude (CA), consumer emotions (CE) and online purchase. In addition, the influence of cognitive attitude (CA) and consumer emotion (CE) as a mediator between informativeness gratification, entertainment gratification, web irritation and online purchase is included in the integrated framework of this study. By using of the convenience sampling technique and a structured questionnaire via online survey, data was amassed from individual online shoppers whereby 615 responses were collected. However, from these only 465 responses were taken in for further analysis as the remainder were considered incomplete and thus discarded.
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spelling usm-497622021-08-26T12:30:26Z http://eprints.usm.my/49762/ The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry Ashar, Siti Masitah HD28-70 Management. Industrial Management Increasing internet activity and its number of users have strengthened the potency of uses and gratification. The concept of online purchase led the current research to finding that the conceptualisation of online shopping encompasses various aspects of consumer behaviour relating to the action of purchasing products (i.e. buying customize goods and services, collecting information, seeking recommendations, comparing products with several seller, or even browsing for enjoyment). Additionally, it investigates the incorporation of use and gratification theory (UGT) in the online shopping context. This study aims to examine the relationship between informativeness gratifications (IG), entertainment gratifications (EG), web irritation (WI) and cognitive attitude (CA). Furthermore, it attempts to examine the relationship between informativeness gratification (IG), entertainment gratifications (EG), web irritation (WI) and consumer emotions (CE). Besides that, this study attempts to study the relationship between cognitive attitude (CA), consumer emotions (CE) and online purchase. In addition, the influence of cognitive attitude (CA) and consumer emotion (CE) as a mediator between informativeness gratification, entertainment gratification, web irritation and online purchase is included in the integrated framework of this study. By using of the convenience sampling technique and a structured questionnaire via online survey, data was amassed from individual online shoppers whereby 615 responses were collected. However, from these only 465 responses were taken in for further analysis as the remainder were considered incomplete and thus discarded. 2019-02 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/49762/1/THESIS%20OF%20SITI%20MASITAH%20cut.pdf Ashar, Siti Masitah (2019) The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry. PhD thesis, Universiti Sains Malaysia.
spellingShingle HD28-70 Management. Industrial Management
Ashar, Siti Masitah
The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry
title The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry
title_full The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry
title_fullStr The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry
title_full_unstemmed The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry
title_short The Influence Of Web Gratification And Irritation On Online Purchase In Apparel Industry
title_sort influence of web gratification and irritation on online purchase in apparel industry
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/49762/
http://eprints.usm.my/49762/1/THESIS%20OF%20SITI%20MASITAH%20cut.pdf