A comparative study of social media users’ perception on the Malaysia Airlines Flight MH370 incident in Mainland China and Malaysia

A comparative study of social media users’ perception on the Malaysia Airlines Flight MH370 incident in Mainland China and Malaysia

Abstract—The transformation of online consumer’s behavior is changing landscape of risk and crisis communications. How social media can be a beneficial tool for crisis management? How crisis managers respond to challenges posed by social media? These have become the focus on mobile communication...

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Bibliographic Details
Main Authors: Wang, Changsong, Chen, Yiming, Ahmad, Jamilah
Format: Article
Language:English
Published: IJCH 2017
Subjects:
PN4699-5650 Journalism. The periodical press, etc
Online Access:http://eprints.usm.my/48529/
http://eprints.usm.my/48529/1/091-LM0030.pdf

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