Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang

There are many ways to improve Malaysian working adults’ confidence level in speaking English and one of the ways is through modules. Through a widespread literature review, it is shown that oral tasks in modules managed to improve one’s confidence level in speaking English. Therefore, in this study...

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Main Author: Adnan, Nur Ilianis
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://eprints.usm.my/48236/
http://eprints.usm.my/48236/1/NUR%20ILIANIS%20BINTI%20ADNAN%20cut.pdf
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author Adnan, Nur Ilianis
author_facet Adnan, Nur Ilianis
author_sort Adnan, Nur Ilianis
building USM Institutional Repository
collection Online Access
description There are many ways to improve Malaysian working adults’ confidence level in speaking English and one of the ways is through modules. Through a widespread literature review, it is shown that oral tasks in modules managed to improve one’s confidence level in speaking English. Therefore, in this study, it is expected to improve working adults’ confidence level through oral communication skill (OCS) module. This is because the module offers them the opportunity to reduce anxiety level and improve the fluency of their speeches, willingness to communicate and non-verbal cues. This study with a case study design was conducted to study the effectiveness of Public Speaking Programme in improving Malaysian working adults’ confidence level in speaking English. Three working adults were chosen in this study to use the OCS Module throughout the period of 12 weeks. The working adults’ performances were recorded and were observed by the researcher. Their performances were evaluated by the evaluator and the role-players (timer who recorded the time of the working adults’ presentations and ah-counter who counted the number of fillers made by the working adults). They were also interviewed by the researcher. The interviews were done for four times throughout 12 weeks in order to check on their level of confidence from time to time. They were also asked to write reflective and narrative journals throughout the 12 weeks. At the end of the research, they were required to fill in the post-experience feedback form, which will be used to improve the module for future use.
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format Thesis
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institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T18:13:38Z
publishDate 2019
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spelling usm-482362021-02-03T03:34:46Z http://eprints.usm.my/48236/ Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang Adnan, Nur Ilianis L7-991 Education (General) There are many ways to improve Malaysian working adults’ confidence level in speaking English and one of the ways is through modules. Through a widespread literature review, it is shown that oral tasks in modules managed to improve one’s confidence level in speaking English. Therefore, in this study, it is expected to improve working adults’ confidence level through oral communication skill (OCS) module. This is because the module offers them the opportunity to reduce anxiety level and improve the fluency of their speeches, willingness to communicate and non-verbal cues. This study with a case study design was conducted to study the effectiveness of Public Speaking Programme in improving Malaysian working adults’ confidence level in speaking English. Three working adults were chosen in this study to use the OCS Module throughout the period of 12 weeks. The working adults’ performances were recorded and were observed by the researcher. Their performances were evaluated by the evaluator and the role-players (timer who recorded the time of the working adults’ presentations and ah-counter who counted the number of fillers made by the working adults). They were also interviewed by the researcher. The interviews were done for four times throughout 12 weeks in order to check on their level of confidence from time to time. They were also asked to write reflective and narrative journals throughout the 12 weeks. At the end of the research, they were required to fill in the post-experience feedback form, which will be used to improve the module for future use. 2019-04 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/48236/1/NUR%20ILIANIS%20BINTI%20ADNAN%20cut.pdf Adnan, Nur Ilianis (2019) Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang. PhD thesis, Universiti Sains Malaysia.
spellingShingle L7-991 Education (General)
Adnan, Nur Ilianis
Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang
title Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang
title_full Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang
title_fullStr Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang
title_full_unstemmed Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang
title_short Using Ocs Module To Improve Working Adults’ Confidence Level In Speaking English: A Case Study In Penang
title_sort using ocs module to improve working adults’ confidence level in speaking english: a case study in penang
topic L7-991 Education (General)
url http://eprints.usm.my/48236/
http://eprints.usm.my/48236/1/NUR%20ILIANIS%20BINTI%20ADNAN%20cut.pdf