Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia

A cross-sectional study has been done about patient's perception towards service in Emergency Department. There were 83 respondents selected to fulfill the effectiveness of the study. The aim of the study was to identify the factors related contribute in patient perception regarding service...

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Main Author: Rahman, Nor Asikin Abdul
Format: Monograph
Language:English
Published: Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia 2006
Subjects:
Online Access:http://eprints.usm.my/47838/
http://eprints.usm.my/47838/1/NOR%20ASHIKIN%20BINTI%20ABDUL%20RAHMAN-24%20pages.pdf
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author Rahman, Nor Asikin Abdul
author_facet Rahman, Nor Asikin Abdul
author_sort Rahman, Nor Asikin Abdul
building USM Institutional Repository
collection Online Access
description A cross-sectional study has been done about patient's perception towards service in Emergency Department. There were 83 respondents selected to fulfill the effectiveness of the study. The aim of the study was to identify the factors related contribute in patient perception regarding service in Emergency Department. The study take place in Hospital Universiti Sains Malaysia. The study was to acknowledge the population studied. Based from the study, the highest score among these factors are knowledge followed by accessibility, waiting time and the service in Emergency Department. Patient were satisfied with the effectiveness of the service, flexibility hours of service and the knowledge about the department functioning 24 hours a day.
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format Monograph
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institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T18:11:53Z
publishDate 2006
publisher Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia
recordtype eprints
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spelling usm-478382020-11-02T07:39:01Z http://eprints.usm.my/47838/ Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia Rahman, Nor Asikin Abdul R Medicine A cross-sectional study has been done about patient's perception towards service in Emergency Department. There were 83 respondents selected to fulfill the effectiveness of the study. The aim of the study was to identify the factors related contribute in patient perception regarding service in Emergency Department. The study take place in Hospital Universiti Sains Malaysia. The study was to acknowledge the population studied. Based from the study, the highest score among these factors are knowledge followed by accessibility, waiting time and the service in Emergency Department. Patient were satisfied with the effectiveness of the service, flexibility hours of service and the knowledge about the department functioning 24 hours a day. Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia 2006 Monograph NonPeerReviewed application/pdf en http://eprints.usm.my/47838/1/NOR%20ASHIKIN%20BINTI%20ABDUL%20RAHMAN-24%20pages.pdf Rahman, Nor Asikin Abdul (2006) Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia. Documentation. Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia. (Submitted)
spellingShingle R Medicine
Rahman, Nor Asikin Abdul
Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia
title Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia
title_full Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia
title_fullStr Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia
title_full_unstemmed Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia
title_short Persepsi pesakit terhadap perkhidmatan di jabatan kecemasan Hospital Universiti Sains Malaysia
title_sort persepsi pesakit terhadap perkhidmatan di jabatan kecemasan hospital universiti sains malaysia
topic R Medicine
url http://eprints.usm.my/47838/
http://eprints.usm.my/47838/1/NOR%20ASHIKIN%20BINTI%20ABDUL%20RAHMAN-24%20pages.pdf