The Impact Of Total Quality Management Practices On Employee's Work Related Attitude

This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, mo...

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Main Author: Karia, Noorliza
Format: Thesis
Language:English
Published: 1999
Subjects:
Online Access:http://eprints.usm.my/47757/
http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf
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author Karia, Noorliza
author_facet Karia, Noorliza
author_sort Karia, Noorliza
building USM Institutional Repository
collection Online Access
description This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, motivation, satisfaction and commitment. In this study, the indicators of work related attitudes are job involvement, job satisfaction, career satisfaction and organizational commitment. This study gathers the information about the impact of TQM practices on 104 employees working in 5 organizations in Penang that practice TQM.
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format Thesis
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institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T18:11:31Z
publishDate 1999
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spelling usm-477572020-10-26T02:31:57Z http://eprints.usm.my/47757/ The Impact Of Total Quality Management Practices On Employee's Work Related Attitude Karia, Noorliza HF5001-6182 Business This study examined the impact of TQM practices have on employee's work related attitude. TQM practices have been adopted as new management practices in improving organization commitment to quality of product or service. TQM practices create a culture that encourages employee involvement, motivation, satisfaction and commitment. In this study, the indicators of work related attitudes are job involvement, job satisfaction, career satisfaction and organizational commitment. This study gathers the information about the impact of TQM practices on 104 employees working in 5 organizations in Penang that practice TQM. 1999-05 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf Karia, Noorliza (1999) The Impact Of Total Quality Management Practices On Employee's Work Related Attitude. Masters thesis, Universiti Sains Malaysia.
spellingShingle HF5001-6182 Business
Karia, Noorliza
The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_full The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_fullStr The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_full_unstemmed The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_short The Impact Of Total Quality Management Practices On Employee's Work Related Attitude
title_sort impact of total quality management practices on employee's work related attitude
topic HF5001-6182 Business
url http://eprints.usm.my/47757/
http://eprints.usm.my/47757/1/NOORLIZA%20KARIA%20cut.pdf