Patient Satisfaction Toward Medical Ward Services In Hospital
Universiti Sains Malaysia (HUSM) AND Hospital Kota Bharu (HKB)

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Patient Satisfaction Toward Medical Ward Services In Hospital Universiti Sains Malaysia (HUSM) AND Hospital Kota Bharu (HKB)

There are several definitions of patient satisfaction given hy different authors. For instance, Steiber defined satisfaction as a subjective perception of the customer who receives a service (Steiber,1990). Pascoe defined patient satisfaction as a health care recipient's reaction to salient...

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Bibliographic Details
Main Authors:	Winn, Than, Baba, Abdul Aziz
Format:	Article
Language:	English
Published:	Pusat Pengajian Sains Perubatan, Universiti Sains Malaysia 2004
Subjects:	R Medicine
Online Access:	http://eprints.usm.my/45692/ http://eprints.usm.my/45692/1/GP...Patien%20Satisfaction%20Toward%20Medical%20Ward%20Services%20In%20Hospital%20Universiti%20Sains%20Malaysia%28HUSM%29%20And%20Hospital%20Kota%20Bharu%28HKB%29...2004...-24%20pages.pdf

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