Improve On Time Delivery: A Case Study At Jm Flour Mill
On time delivery is view as a key performance indicator for warehouse and logistic departments. The delivery performance indicated how effective the supply chain is at supplying products to the customer and the customer satisfaction level. Present research is focused on a case study conducted in a f...
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2014
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| Online Access: | http://eprints.usm.my/44381/ http://eprints.usm.my/44381/1/ONG%20WEN%20ING.pdf |
| _version_ | 1848880044182601728 |
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| author | Ong, Wen Ing |
| author_facet | Ong, Wen Ing |
| author_sort | Ong, Wen Ing |
| building | USM Institutional Repository |
| collection | Online Access |
| description | On time delivery is view as a key performance indicator for warehouse and logistic departments. The delivery performance indicated how effective the supply chain is at supplying products to the customer and the customer satisfaction level. Present research is focused on a case study conducted in a flour mill in Malaysia. In this study, the importance is highlighted and the causes of the delivery issues are investigated. For this study, in-depth interview was carried out and data was analysed from the flour mill to investigate the issues. |
| first_indexed | 2025-11-15T17:56:52Z |
| format | Thesis |
| id | usm-44381 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T17:56:52Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-443812019-05-23T01:01:44Z http://eprints.usm.my/44381/ Improve On Time Delivery: A Case Study At Jm Flour Mill Ong, Wen Ing HF5001-6182 Business On time delivery is view as a key performance indicator for warehouse and logistic departments. The delivery performance indicated how effective the supply chain is at supplying products to the customer and the customer satisfaction level. Present research is focused on a case study conducted in a flour mill in Malaysia. In this study, the importance is highlighted and the causes of the delivery issues are investigated. For this study, in-depth interview was carried out and data was analysed from the flour mill to investigate the issues. 2014 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/44381/1/ONG%20WEN%20ING.pdf Ong, Wen Ing (2014) Improve On Time Delivery: A Case Study At Jm Flour Mill. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | HF5001-6182 Business Ong, Wen Ing Improve On Time Delivery: A Case Study At Jm Flour Mill |
| title | Improve On Time Delivery: A Case Study At Jm Flour Mill |
| title_full | Improve On Time Delivery: A Case Study At Jm Flour Mill |
| title_fullStr | Improve On Time Delivery: A Case Study At Jm Flour Mill |
| title_full_unstemmed | Improve On Time Delivery: A Case Study At Jm Flour Mill |
| title_short | Improve On Time Delivery: A Case Study At Jm Flour Mill |
| title_sort | improve on time delivery: a case study at jm flour mill |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/44381/ http://eprints.usm.my/44381/1/ONG%20WEN%20ING.pdf |