The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia

This research examined the relevance of intellectual capital in the context of manufacturing SMEs in Malaysia and how intellectual capital can enhance manufacturing competitive capabilities through organisational learning capability from the dynamic capability perspective. This research also investi...

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Main Author: Theresa, Ho Char Fei
Format: Thesis
Language:English
Published: 2013
Subjects:
Online Access:http://eprints.usm.my/44008/
http://eprints.usm.my/44008/1/Theresa%20Ho%20Char%20Fei24.pdf
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author Theresa, Ho Char Fei
author_facet Theresa, Ho Char Fei
author_sort Theresa, Ho Char Fei
building USM Institutional Repository
collection Online Access
description This research examined the relevance of intellectual capital in the context of manufacturing SMEs in Malaysia and how intellectual capital can enhance manufacturing competitive capabilities through organisational learning capability from the dynamic capability perspective. This research also investigates the relationship between manufacturing competing capabilities and business performance. In addition, it also examined how dynamic environment moderates the relationship between competitive capabilities and business performance. Data were collected from 145 manufacturing SMEs via survey questionnaire developed from related literature and interviews from practitioners. The data collected were then analysed using structural equation modeling via Smart PLS. Findings indicate that intellectual capital in terms relational and organisational capital had significant impact on organisational learning capability. Organisational learning capability mediates the relationship between intellectual capital (relational and organisational capital) and manufacturing competitive capabilities in terms of delivery dependability, flexible product innovation and quality. As for the relationship between manufacturing competitive capabilities and business performance, this study found quality have a significant impact on financial performance. This study also found that there is a significant positive relationship between non-financial performance and competitive capabilities (delivery dependability and quality). Moderating effect of dynamic environment on the relationship between competitive capabilities (delivery dependability and quality) and financial performance were found in this research. Theoretical and practical contributions of the research findings were discussed. Limitations of the research were explained and suggestions for future research were also presented.
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institution Universiti Sains Malaysia
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language English
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publishDate 2013
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spelling usm-440082019-04-12T05:26:10Z http://eprints.usm.my/44008/ The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia Theresa, Ho Char Fei HD28-70 Management. Industrial Management This research examined the relevance of intellectual capital in the context of manufacturing SMEs in Malaysia and how intellectual capital can enhance manufacturing competitive capabilities through organisational learning capability from the dynamic capability perspective. This research also investigates the relationship between manufacturing competing capabilities and business performance. In addition, it also examined how dynamic environment moderates the relationship between competitive capabilities and business performance. Data were collected from 145 manufacturing SMEs via survey questionnaire developed from related literature and interviews from practitioners. The data collected were then analysed using structural equation modeling via Smart PLS. Findings indicate that intellectual capital in terms relational and organisational capital had significant impact on organisational learning capability. Organisational learning capability mediates the relationship between intellectual capital (relational and organisational capital) and manufacturing competitive capabilities in terms of delivery dependability, flexible product innovation and quality. As for the relationship between manufacturing competitive capabilities and business performance, this study found quality have a significant impact on financial performance. This study also found that there is a significant positive relationship between non-financial performance and competitive capabilities (delivery dependability and quality). Moderating effect of dynamic environment on the relationship between competitive capabilities (delivery dependability and quality) and financial performance were found in this research. Theoretical and practical contributions of the research findings were discussed. Limitations of the research were explained and suggestions for future research were also presented. 2013-10 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/44008/1/Theresa%20Ho%20Char%20Fei24.pdf Theresa, Ho Char Fei (2013) The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia. PhD thesis, Universiti Sains Malaysia.
spellingShingle HD28-70 Management. Industrial Management
Theresa, Ho Char Fei
The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia
title The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia
title_full The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia
title_fullStr The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia
title_full_unstemmed The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia
title_short The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (Smes) In Malaysia
title_sort influence of intellectual capital and organisational learning capability on the competitive capabilities of manufacturing small and medium enterprises (smes) in malaysia
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/44008/
http://eprints.usm.my/44008/1/Theresa%20Ho%20Char%20Fei24.pdf