The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.

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The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.

This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.

Bibliographic Details
Main Authors:	Mustafa, Adli, Fong, Jia-Pei, Lim, Siaw-Peng, Abd Hamid, Hamidah
Format:	Conference or Workshop Item
Language:	English
Published:	2005
Subjects:	QA Mathematics
Online Access:	http://eprints.usm.my/429/ http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf

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