Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia
Public Health Center (PUSKESMAS) is a leading health service facility in the development of community health in Indonesia and plays a vital role to realize the vision of Healthy Indonesia 2010. This research was conducted in the North Sumatera region with the objectives to evaluate the health servic...
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| Format: | Thesis |
| Language: | English |
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2010
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| Online Access: | http://eprints.usm.my/41850/ http://eprints.usm.my/41850/1/HERU_SANTOSA.pdf |
| _version_ | 1848879399528562688 |
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| author | Santosa, Heru |
| author_facet | Santosa, Heru |
| author_sort | Santosa, Heru |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Public Health Center (PUSKESMAS) is a leading health service facility in the development of community health in Indonesia and plays a vital role to realize the vision of Healthy Indonesia 2010. This research was conducted in the North Sumatera region with the objectives to evaluate the health service quality of PUSKESMAS; to identify the effect of input, process and environmental factors on PUSKESMAS health service quality; to assess the difference in health service quality between urban and rural PUSKESMAS; to investigate the demand and need of the community; and to design an instrument for evaluating the health service quality of PUSKESMAS. |
| first_indexed | 2025-11-15T17:46:37Z |
| format | Thesis |
| id | usm-41850 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T17:46:37Z |
| publishDate | 2010 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-418502019-04-12T05:26:54Z http://eprints.usm.my/41850/ Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia Santosa, Heru H1-99 Social sciences (General) Public Health Center (PUSKESMAS) is a leading health service facility in the development of community health in Indonesia and plays a vital role to realize the vision of Healthy Indonesia 2010. This research was conducted in the North Sumatera region with the objectives to evaluate the health service quality of PUSKESMAS; to identify the effect of input, process and environmental factors on PUSKESMAS health service quality; to assess the difference in health service quality between urban and rural PUSKESMAS; to investigate the demand and need of the community; and to design an instrument for evaluating the health service quality of PUSKESMAS. 2010-04 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/41850/1/HERU_SANTOSA.pdf Santosa, Heru (2010) Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia. PhD thesis, Universiti Sains Malaysia. |
| spellingShingle | H1-99 Social sciences (General) Santosa, Heru Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia |
| title | Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia |
| title_full | Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia |
| title_fullStr | Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia |
| title_full_unstemmed | Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia |
| title_short | Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia |
| title_sort | penilaian kualiti perkhidmatan pusat kesihatan masyarakat (puskesmas) di wilayah sumatera utara, indonesia |
| topic | H1-99 Social sciences (General) |
| url | http://eprints.usm.my/41850/ http://eprints.usm.my/41850/1/HERU_SANTOSA.pdf |