Service Quality Assessment In Ecotourism Areas: The Case Of Tasik Kenyir Resort Management

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Service Quality Assessment In Ecotourism Areas: The Case Of Tasik Kenyir Resort Management

In a recent debate to improve resorts management in ecotourism area, the suitability of customer satisfaction survey in order to improve the quality of service in the resorts and in the ecotourism has become an issue. The main purpose of the study is to measure the level of customer satisfaction wit...

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Bibliographic Details
Main Author:	Rahman, Faiz Abd
Format:	Thesis
Language:	English
Published:	2012
Subjects:	TH1-9745 Building construction
Online Access:	http://eprints.usm.my/41790/ http://eprints.usm.my/41790/1/FAIZ_ABD_RAHMAN.pdf

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