Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions

This study explores the brand equity dimensions of a world heritage destination brand, namely the Lenggong Valley World Heritage Site. The study adopted a survey-based brand equity metrics from a previous study that features 27 brand equity dimensions for products. The 27 dimensions were used as...

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Main Authors: Noor, Shuhaida Md, Kuthoos, Haja Mydin Abdul
Format: Article
Language:English
Published: EDP Sciences 2014
Subjects:
Online Access:http://eprints.usm.my/39079/
http://eprints.usm.my/39079/1/Exploring_Lenggong_Valley_World_Heritage_Site%E2%80%99s_Brand_Equity_Dimensions.pdf
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author Noor, Shuhaida Md
Kuthoos, Haja Mydin Abdul
author_facet Noor, Shuhaida Md
Kuthoos, Haja Mydin Abdul
author_sort Noor, Shuhaida Md
building USM Institutional Repository
collection Online Access
description This study explores the brand equity dimensions of a world heritage destination brand, namely the Lenggong Valley World Heritage Site. The study adopted a survey-based brand equity metrics from a previous study that features 27 brand equity dimensions for products. The 27 dimensions were used as the start-off point in exploring the brand equity dimensions for the focal destination brand. The questions were modified to reflect features of heritage destinations. Principal factor analyses were run on data collected from 100 local tourists. The factor analyses yielded 10 factors, namely Trust, Bonding, Service, Acceptability, Value, Heritage, Ambiance, Knowledge, Persistence and Relevance. A new dimension that emerged from the data was value that encompasses both non-financial and financial dimensions.
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institution Universiti Sains Malaysia
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language English
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publishDate 2014
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spelling usm-390792018-02-21T07:21:09Z http://eprints.usm.my/39079/ Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions Noor, Shuhaida Md Kuthoos, Haja Mydin Abdul P87-96 Communication. Mass media This study explores the brand equity dimensions of a world heritage destination brand, namely the Lenggong Valley World Heritage Site. The study adopted a survey-based brand equity metrics from a previous study that features 27 brand equity dimensions for products. The 27 dimensions were used as the start-off point in exploring the brand equity dimensions for the focal destination brand. The questions were modified to reflect features of heritage destinations. Principal factor analyses were run on data collected from 100 local tourists. The factor analyses yielded 10 factors, namely Trust, Bonding, Service, Acceptability, Value, Heritage, Ambiance, Knowledge, Persistence and Relevance. A new dimension that emerged from the data was value that encompasses both non-financial and financial dimensions. EDP Sciences 2014 Article PeerReviewed application/pdf en http://eprints.usm.my/39079/1/Exploring_Lenggong_Valley_World_Heritage_Site%E2%80%99s_Brand_Equity_Dimensions.pdf Noor, Shuhaida Md and Kuthoos, Haja Mydin Abdul (2014) Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions. SHS Web of Conferences, 12 (01085). pp. 1-9. ISSN 2261-2424 http://dx.doi.org/10.1051/shsconf/20141201085
spellingShingle P87-96 Communication. Mass media
Noor, Shuhaida Md
Kuthoos, Haja Mydin Abdul
Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions
title Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions
title_full Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions
title_fullStr Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions
title_full_unstemmed Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions
title_short Exploring Lenggong Valley World Heritage Site’s Brand Equity Dimensions
title_sort exploring lenggong valley world heritage site’s brand equity dimensions
topic P87-96 Communication. Mass media
url http://eprints.usm.my/39079/
http://eprints.usm.my/39079/
http://eprints.usm.my/39079/1/Exploring_Lenggong_Valley_World_Heritage_Site%E2%80%99s_Brand_Equity_Dimensions.pdf