A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia
This article looks at the quality assurance practices amongst three (3) groups of staff in the School of Distance Education, Universiti Sains Malaysia, i.e. lecturers, resident tutors and support staff. 9 dimensions of the Quality Assurance Practices i.e. Staff Development, Planning, Work Process...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Anadolu University
2001
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| Subjects: | |
| Online Access: | http://eprints.usm.my/38206/ http://eprints.usm.my/38206/1/A_Study_of_Quality_Assurance_Practices_in_the_Universiti_Sains_Malaysia_%28USM%29.pdf |
| _version_ | 1848878403185278976 |
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| author | Khoo, Helen Chooi Sim Idrus, Rozhan M. |
| author_facet | Khoo, Helen Chooi Sim Idrus, Rozhan M. |
| author_sort | Khoo, Helen Chooi Sim |
| building | USM Institutional Repository |
| collection | Online Access |
| description | This article looks at the quality assurance practices amongst three (3) groups of
staff in the School of Distance Education, Universiti Sains Malaysia, i.e. lecturers,
resident tutors and support staff. 9 dimensions of the Quality Assurance
Practices i.e. Staff Development, Planning, Work Process, Team Work, Prioritise
Customers, Performance Evaluation, System For Sending Of Learning Materials,
System For Receiving Of Assignments From Students and Management of
Students’ Records are identified in this study. The results show that quality
assurances practices amongst three groups are different. Profile Analysis used in
this research shows that quality assurance practices amongst lecturers and
support staff are parallel. Results also show that quality assurance practices of
resident tutors have profiles that differ from the lecturers and support staff. |
| first_indexed | 2025-11-15T17:30:47Z |
| format | Article |
| id | usm-38206 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T17:30:47Z |
| publishDate | 2001 |
| publisher | Anadolu University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-382062018-01-03T08:50:38Z http://eprints.usm.my/38206/ A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia Khoo, Helen Chooi Sim Idrus, Rozhan M. LC5800-5808 Distance education. This article looks at the quality assurance practices amongst three (3) groups of staff in the School of Distance Education, Universiti Sains Malaysia, i.e. lecturers, resident tutors and support staff. 9 dimensions of the Quality Assurance Practices i.e. Staff Development, Planning, Work Process, Team Work, Prioritise Customers, Performance Evaluation, System For Sending Of Learning Materials, System For Receiving Of Assignments From Students and Management of Students’ Records are identified in this study. The results show that quality assurances practices amongst three groups are different. Profile Analysis used in this research shows that quality assurance practices amongst lecturers and support staff are parallel. Results also show that quality assurance practices of resident tutors have profiles that differ from the lecturers and support staff. Anadolu University 2001-01 Article PeerReviewed application/pdf en http://eprints.usm.my/38206/1/A_Study_of_Quality_Assurance_Practices_in_the_Universiti_Sains_Malaysia_%28USM%29.pdf Khoo, Helen Chooi Sim and Idrus, Rozhan M. (2001) A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia. Turkish Online Journal of Distance Education, 5 (1). pp. 1-9. ISSN 1302-6488 https://files.eric.ed.gov/fulltext/ED494438.pdf |
| spellingShingle | LC5800-5808 Distance education. Khoo, Helen Chooi Sim Idrus, Rozhan M. A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia |
| title | A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia |
| title_full | A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia |
| title_fullStr | A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia |
| title_full_unstemmed | A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia |
| title_short | A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia |
| title_sort | study of quality assurance practices in the universiti sains malaysia (usm), malaysia |
| topic | LC5800-5808 Distance education. |
| url | http://eprints.usm.my/38206/ http://eprints.usm.my/38206/ http://eprints.usm.my/38206/1/A_Study_of_Quality_Assurance_Practices_in_the_Universiti_Sains_Malaysia_%28USM%29.pdf |