Towards a successful implementation Business Process Management (BPM) for sustainable organization performance.
This study has examined the factors that affect the implementation of Business Process Management (BPM) as well as the impact of BPM on organizations performance in Malaysia. Manufacturing and service firms have been our focus in this research because these sectors contributes largely to the Gross D...
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| Format: | Monograph |
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Universiti Sains Malaysia
2015
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| Online Access: | http://eprints.usm.my/37003/ |
| _version_ | 1848878069975089152 |
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| author | Wong , Wai Peng |
| author_facet | Wong , Wai Peng |
| author_sort | Wong , Wai Peng |
| building | USM Institutional Repository |
| collection | Online Access |
| description | This study has examined the factors that affect the implementation of Business Process Management (BPM) as well as the impact of BPM on organizations performance in Malaysia. Manufacturing and service firms have been our focus in this research because these sectors contributes largely to the Gross Domestics Products (GDP) of Malaysia. Our research findings reveal that the business environment affects the business process adoption in Malaysia. Internal factor which is strategy influences business process adoption. Following that, this research also found that the extent of business process
implmementation affects the organization performance. The contribution of this research is a framework that characterizes business process management and its impact on organization performance.
Kajian ini telah mengkaji faktor yang menjejaskan pelaksanaan Business Process Management serta
kesan BPM terhadap prestasi organisasi di Malaysia.Firma pembuatan dan firma perkhidmatan telah menjadi fokus kami da/am penyelidikan ini kerana sektor ini menyumbang sebahagian besamya kepada Gross Domestics Products (KDNK) di Malaysia. Hasil penyelidikan kami mendedahkan bahawa
persekitaran perniagaan menjejaskan penerimaan proses perniagaan di Malaysia. Faktor dalaman yang merupakan strategi mempengaruhi penerimaan proses pemiagaan. Berikutan bahawa, penyelidikan ini juga mendapati tahap implementasi proses perniagaan menjejaskan prestasi pertubuhan. Sumbangan penyeJidikan ini ialah satu rangka kerja yang menerangkan pengurusan proses pemiagaan dan kesannya terhadap prestasi organisasi. |
| first_indexed | 2025-11-15T17:25:29Z |
| format | Monograph |
| id | usm-37003 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T17:25:29Z |
| publishDate | 2015 |
| publisher | Universiti Sains Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-370032017-10-10T02:13:28Z http://eprints.usm.my/37003/ Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. Wong , Wai Peng HD28-70 Management. Industrial Management This study has examined the factors that affect the implementation of Business Process Management (BPM) as well as the impact of BPM on organizations performance in Malaysia. Manufacturing and service firms have been our focus in this research because these sectors contributes largely to the Gross Domestics Products (GDP) of Malaysia. Our research findings reveal that the business environment affects the business process adoption in Malaysia. Internal factor which is strategy influences business process adoption. Following that, this research also found that the extent of business process implmementation affects the organization performance. The contribution of this research is a framework that characterizes business process management and its impact on organization performance. Kajian ini telah mengkaji faktor yang menjejaskan pelaksanaan Business Process Management serta kesan BPM terhadap prestasi organisasi di Malaysia.Firma pembuatan dan firma perkhidmatan telah menjadi fokus kami da/am penyelidikan ini kerana sektor ini menyumbang sebahagian besamya kepada Gross Domestics Products (KDNK) di Malaysia. Hasil penyelidikan kami mendedahkan bahawa persekitaran perniagaan menjejaskan penerimaan proses perniagaan di Malaysia. Faktor dalaman yang merupakan strategi mempengaruhi penerimaan proses pemiagaan. Berikutan bahawa, penyelidikan ini juga mendapati tahap implementasi proses perniagaan menjejaskan prestasi pertubuhan. Sumbangan penyeJidikan ini ialah satu rangka kerja yang menerangkan pengurusan proses pemiagaan dan kesannya terhadap prestasi organisasi. Universiti Sains Malaysia 2015 Monograph NonPeerReviewed Wong , Wai Peng (2015) Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. Technical Report. Universiti Sains Malaysia. |
| spellingShingle | HD28-70 Management. Industrial Management Wong , Wai Peng Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. |
| title | Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. |
| title_full | Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. |
| title_fullStr | Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. |
| title_full_unstemmed | Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. |
| title_short | Towards a successful implementation Business Process Management (BPM) for sustainable organization performance. |
| title_sort | towards a successful implementation business process management (bpm) for sustainable organization performance. |
| topic | HD28-70 Management. Industrial Management |
| url | http://eprints.usm.my/37003/ |