Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context

Contemporary organisations are required to be responsible to their shareholders, customers, employees, communities and ecology in all aspects of their operations in order to gain a competitive advantage. An organisation's obligations toward society, known as corporate citizenship, are econom...

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Main Authors: Yahya, Wan Kalthom, Che Ha, Norbani
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2014
Subjects:
Online Access:http://eprints.usm.my/36614/
http://eprints.usm.my/36614/1/art_3_%28_47-72%29.pdf
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author Yahya, Wan Kalthom
Che Ha, Norbani
author_facet Yahya, Wan Kalthom
Che Ha, Norbani
author_sort Yahya, Wan Kalthom
building USM Institutional Repository
collection Online Access
description Contemporary organisations are required to be responsible to their shareholders, customers, employees, communities and ecology in all aspects of their operations in order to gain a competitive advantage. An organisation's obligations toward society, known as corporate citizenship, are economic, legal, ethical, and discretionary. Corporate citizenship reflects one view of social responsibility that relates to the social responsibilities of organisations toward their stakeholders. Thus, this study examines the relationship between corporate citizenship culture and organisational performance. Overall, 261 respondents from a total population of 1379 were used in analysing the data. The units of analysis of this study are publicly listed companies in Malaysia. The findings suggest that all elements of corporate citizenship culture are significantly related to organisational performance, especially ethical citizenship. The results support theoretical predictions and reveal interesting findings that can help organisations to better understand how their performance affects society's perceptions of them and help change organisational behaviour to meet public expectations.
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spelling usm-366142017-09-19T02:43:41Z http://eprints.usm.my/36614/ Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context Yahya, Wan Kalthom Che Ha, Norbani HD28-70 Management. Industrial Management Contemporary organisations are required to be responsible to their shareholders, customers, employees, communities and ecology in all aspects of their operations in order to gain a competitive advantage. An organisation's obligations toward society, known as corporate citizenship, are economic, legal, ethical, and discretionary. Corporate citizenship reflects one view of social responsibility that relates to the social responsibilities of organisations toward their stakeholders. Thus, this study examines the relationship between corporate citizenship culture and organisational performance. Overall, 261 respondents from a total population of 1379 were used in analysing the data. The units of analysis of this study are publicly listed companies in Malaysia. The findings suggest that all elements of corporate citizenship culture are significantly related to organisational performance, especially ethical citizenship. The results support theoretical predictions and reveal interesting findings that can help organisations to better understand how their performance affects society's perceptions of them and help change organisational behaviour to meet public expectations. Asian Academy of Management (AAM) 2014 Article PeerReviewed application/pdf en http://eprints.usm.my/36614/1/art_3_%28_47-72%29.pdf Yahya, Wan Kalthom and Che Ha, Norbani (2014) Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context. Asian Academy of Management Journal (AAMJ), 19 (1). pp. 1-26. ISSN 1394-2603 http://web.usm.my/aamj/19012014/art%203%20(%2047-72).pdf
spellingShingle HD28-70 Management. Industrial Management
Yahya, Wan Kalthom
Che Ha, Norbani
Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context
title Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context
title_full Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context
title_fullStr Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context
title_full_unstemmed Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context
title_short Investigating The Relationship Between Corporate Citizenship Culture And Organisational Performance In The Malaysian Context
title_sort investigating the relationship between corporate citizenship culture and organisational performance in the malaysian context
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/36614/
http://eprints.usm.my/36614/
http://eprints.usm.my/36614/1/art_3_%28_47-72%29.pdf