Consumer Motivation And Concern Factors For Online Shopping In Turkey

Understanding consumer behaviour in online environments is the basic factor to build an effective consumer-retailer relationship structure. The purpose of this study is to explore the influences of different values and concerns affecting search and purchase intentions of consumers and to build an...

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Main Author: Ceren Topaloğlu, Ceren Topaloğlu
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2012
Subjects:
Online Access:http://eprints.usm.my/36578/
http://eprints.usm.my/36578/1/AAMJ_17.2.1.pdf
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author Ceren Topaloğlu, Ceren Topaloğlu
author_facet Ceren Topaloğlu, Ceren Topaloğlu
author_sort Ceren Topaloğlu, Ceren Topaloğlu
building USM Institutional Repository
collection Online Access
description Understanding consumer behaviour in online environments is the basic factor to build an effective consumer-retailer relationship structure. The purpose of this study is to explore the influences of different values and concerns affecting search and purchase intentions of consumers and to build an integrated model, which could explain the purchase intentions of consumers in Turkey, where the majority of the population is under the age of 30. An integrated model of motivation and concern factors on the online shopping is developed to test the causal effect variables. Current study points out that hedonic value is a determinant of the consumer intention to search and purchase. Search intention has a direct impact on purchase intention. Utilitarian value does not have a significant impact on the search intention but it does have an important impact on the purchase intention. From the concern factors perspective, security has a significant impact on both search and purchase intentions, whereas there is no impact for privacy.
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spelling usm-365782017-09-18T08:38:22Z http://eprints.usm.my/36578/ Consumer Motivation And Concern Factors For Online Shopping In Turkey Ceren Topaloğlu, Ceren Topaloğlu HD28-70 Management. Industrial Management Understanding consumer behaviour in online environments is the basic factor to build an effective consumer-retailer relationship structure. The purpose of this study is to explore the influences of different values and concerns affecting search and purchase intentions of consumers and to build an integrated model, which could explain the purchase intentions of consumers in Turkey, where the majority of the population is under the age of 30. An integrated model of motivation and concern factors on the online shopping is developed to test the causal effect variables. Current study points out that hedonic value is a determinant of the consumer intention to search and purchase. Search intention has a direct impact on purchase intention. Utilitarian value does not have a significant impact on the search intention but it does have an important impact on the purchase intention. From the concern factors perspective, security has a significant impact on both search and purchase intentions, whereas there is no impact for privacy. Asian Academy of Management (AAM) 2012 Article PeerReviewed application/pdf en http://eprints.usm.my/36578/1/AAMJ_17.2.1.pdf Ceren Topaloğlu, Ceren Topaloğlu (2012) Consumer Motivation And Concern Factors For Online Shopping In Turkey. Asian Academy of Management Journal (AAMJ), 17 (2). pp. 1-19. ISSN 1394-2603 http://web.usm.my/aamj/17.2.2012/AAMJ_17.2.1.pdf
spellingShingle HD28-70 Management. Industrial Management
Ceren Topaloğlu, Ceren Topaloğlu
Consumer Motivation And Concern Factors For Online Shopping In Turkey
title Consumer Motivation And Concern Factors For Online Shopping In Turkey
title_full Consumer Motivation And Concern Factors For Online Shopping In Turkey
title_fullStr Consumer Motivation And Concern Factors For Online Shopping In Turkey
title_full_unstemmed Consumer Motivation And Concern Factors For Online Shopping In Turkey
title_short Consumer Motivation And Concern Factors For Online Shopping In Turkey
title_sort consumer motivation and concern factors for online shopping in turkey
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/36578/
http://eprints.usm.my/36578/
http://eprints.usm.my/36578/1/AAMJ_17.2.1.pdf