Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable

Knowledge and intellectual capital are increasingly recognised as the main sources of competitive advantages in the knowledge-based economy. Businesses, particularly those that are small- or medium-sized, find that they need to give increasing attention to knowledge management and social capital...

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Main Authors: Daud, Salina, Wan Yusoff, Wan Fadzilah
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2010
Subjects:
Online Access:http://eprints.usm.my/36550/
http://eprints.usm.my/36550/1/art_2_%28135-155%29.pdf
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author Daud, Salina
Wan Yusoff, Wan Fadzilah
author_facet Daud, Salina
Wan Yusoff, Wan Fadzilah
author_sort Daud, Salina
building USM Institutional Repository
collection Online Access
description Knowledge and intellectual capital are increasingly recognised as the main sources of competitive advantages in the knowledge-based economy. Businesses, particularly those that are small- or medium-sized, find that they need to give increasing attention to knowledge management and social capital — social capital being a mediating variable between knowledge management processes and firm performance. This study examined knowledge management, social capital and firm performance through the use of a questionnaire directed to small- and medium-sized enterprises — all of them situated within the Multimedia Super Corridor in the Klang Valley of Malaysia. The results based on 289 usable questionnaires demonstrated the following: (i) knowledge management processes influence social capital positively; (ii) social capital enhances firm performance; and (iii) social capital is a mediator between knowledge management processes and firm performance. The research demonstrated that knowledge management processes and social capital can be integrated to enhance firm performance.
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spelling usm-365502017-09-18T01:10:49Z http://eprints.usm.my/36550/ Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable Daud, Salina Wan Yusoff, Wan Fadzilah HD28-70 Management. Industrial Management Knowledge and intellectual capital are increasingly recognised as the main sources of competitive advantages in the knowledge-based economy. Businesses, particularly those that are small- or medium-sized, find that they need to give increasing attention to knowledge management and social capital — social capital being a mediating variable between knowledge management processes and firm performance. This study examined knowledge management, social capital and firm performance through the use of a questionnaire directed to small- and medium-sized enterprises — all of them situated within the Multimedia Super Corridor in the Klang Valley of Malaysia. The results based on 289 usable questionnaires demonstrated the following: (i) knowledge management processes influence social capital positively; (ii) social capital enhances firm performance; and (iii) social capital is a mediator between knowledge management processes and firm performance. The research demonstrated that knowledge management processes and social capital can be integrated to enhance firm performance. Asian Academy of Management (AAM) 2010 Article PeerReviewed application/pdf en http://eprints.usm.my/36550/1/art_2_%28135-155%29.pdf Daud, Salina and Wan Yusoff, Wan Fadzilah (2010) Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable. Asian Academy of Management Journal (AAMJ), 15 (2). pp. 1-21. ISSN 1394-2603 http://web.usm.my/aamj/15.2.2010/art%202%20%28135-155%29.pdf
spellingShingle HD28-70 Management. Industrial Management
Daud, Salina
Wan Yusoff, Wan Fadzilah
Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable
title Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable
title_full Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable
title_fullStr Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable
title_full_unstemmed Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable
title_short Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable
title_sort knowledge management and firm performance in smes: the role of social capital as a mediating variable
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/36550/
http://eprints.usm.my/36550/
http://eprints.usm.my/36550/1/art_2_%28135-155%29.pdf