Productivity Measurement Of Malaysian Government Hospitals Using Data Envelopment Analysis
Traditionally, productivity is defined in terms of the efficiency of transforming inputs into outputs. However, researchers have always argued that the concept of productivity should not be limited to efficiency only, ignoring the phenomenon of effectiveness. This is particularly true in an organ...
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| Format: | Article |
| Language: | English |
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Asian Academy of Management (AAM)
2003
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| Online Access: | http://eprints.usm.my/35615/ http://eprints.usm.my/35615/1/AAMJ_8-2-2.pdf |
| _version_ | 1848877670431981568 |
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| author | Che Razak, Razli |
| author_facet | Che Razak, Razli |
| author_sort | Che Razak, Razli |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Traditionally, productivity is defined in terms of the efficiency of transforming inputs into
outputs. However, researchers have always argued that the concept of productivity should
not be limited to efficiency only, ignoring the phenomenon of effectiveness. This is particularly
true in an organization that is not profit-oriented, such as non-governmental and
governmental organizations, where efficiency may take a back seat as opposed to
effectiveness. This paper takes the approach of measuring productivity by incorporating both
efficiency and effectiveness, when measuring the productivity of public hospitals in Malaysia.
However, given the different unit of measures as well as the differences in the nature of the
data measuring efficiency and effectiveness, we needed a method that was able to combine
both subjective as well as objective data. Thus, we found the Data Envelopment Analysis
(DEA) most useful for a composite measure of productivity. The main findings show that
productivity measures using both efficiency and effectiveness through the DEA is more
meaningful than a measure with efficiency only. The effectiveness variable is found to have an
impact on measuring productivity |
| first_indexed | 2025-11-15T17:19:08Z |
| format | Article |
| id | usm-35615 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T17:19:08Z |
| publishDate | 2003 |
| publisher | Asian Academy of Management (AAM) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-356152017-07-13T08:42:20Z http://eprints.usm.my/35615/ Productivity Measurement Of Malaysian Government Hospitals Using Data Envelopment Analysis Che Razak, Razli HD28-70 Management. Industrial Management Traditionally, productivity is defined in terms of the efficiency of transforming inputs into outputs. However, researchers have always argued that the concept of productivity should not be limited to efficiency only, ignoring the phenomenon of effectiveness. This is particularly true in an organization that is not profit-oriented, such as non-governmental and governmental organizations, where efficiency may take a back seat as opposed to effectiveness. This paper takes the approach of measuring productivity by incorporating both efficiency and effectiveness, when measuring the productivity of public hospitals in Malaysia. However, given the different unit of measures as well as the differences in the nature of the data measuring efficiency and effectiveness, we needed a method that was able to combine both subjective as well as objective data. Thus, we found the Data Envelopment Analysis (DEA) most useful for a composite measure of productivity. The main findings show that productivity measures using both efficiency and effectiveness through the DEA is more meaningful than a measure with efficiency only. The effectiveness variable is found to have an impact on measuring productivity Asian Academy of Management (AAM) 2003 Article PeerReviewed application/pdf en http://eprints.usm.my/35615/1/AAMJ_8-2-2.pdf Che Razak, Razli (2003) Productivity Measurement Of Malaysian Government Hospitals Using Data Envelopment Analysis. Asian Academy of Management Journal (AAMJ), 8 (2). pp. 1-13. ISSN 1394-2603 http://web.usm.my/aamj/8.2.2003/AAMJ%208-2-2.pdf |
| spellingShingle | HD28-70 Management. Industrial Management Che Razak, Razli Productivity Measurement Of Malaysian Government Hospitals Using Data Envelopment Analysis |
| title | Productivity Measurement Of Malaysian
Government Hospitals Using Data
Envelopment Analysis |
| title_full | Productivity Measurement Of Malaysian
Government Hospitals Using Data
Envelopment Analysis |
| title_fullStr | Productivity Measurement Of Malaysian
Government Hospitals Using Data
Envelopment Analysis |
| title_full_unstemmed | Productivity Measurement Of Malaysian
Government Hospitals Using Data
Envelopment Analysis |
| title_short | Productivity Measurement Of Malaysian
Government Hospitals Using Data
Envelopment Analysis |
| title_sort | productivity measurement of malaysian
government hospitals using data
envelopment analysis |
| topic | HD28-70 Management. Industrial Management |
| url | http://eprints.usm.my/35615/ http://eprints.usm.my/35615/ http://eprints.usm.my/35615/1/AAMJ_8-2-2.pdf |