Developing A Virtual Organization: Serendipity Or Strategy?

This paper addresses the question of how virtual organizations that yield strategic advantage are formed. The study uses grounded theory to investigate the organizational processes and structure that facilitate the formation of a successful virtual organization. We present a case study of one vir...

Full description

Bibliographic Details
Main Authors: Gregor, Shirley, Wassenaar, Arjen, Marshall, Stewart
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2002
Subjects:
Online Access:http://eprints.usm.my/35594/
http://eprints.usm.my/35594/1/AAMJ_7-1-1.pdf
_version_ 1848877664789594112
author Gregor, Shirley
Wassenaar, Arjen
Marshall, Stewart
author_facet Gregor, Shirley
Wassenaar, Arjen
Marshall, Stewart
author_sort Gregor, Shirley
building USM Institutional Repository
collection Online Access
description This paper addresses the question of how virtual organizations that yield strategic advantage are formed. The study uses grounded theory to investigate the organizational processes and structure that facilitate the formation of a successful virtual organization. We present a case study of one virtual organization, a university in Australia, which has gained strategic advantage from alliances supported by information and communication technologies (ICT). The university is now the fastest growing university in Australia in terms of international student enrolments. The case study suggests that this commercial success is based on responsiveness to environmental conditions and organizational factors that include a long history as a distance education provider (an early form of virtualization), sophisticated information communication technologies, and a culture of innovation and risk-taking. The development processes observed included evolutionary growth, decisive actions and management leadership at opportune moments, and examples of technological and entrepreneurial innovations led by individuals. Significant decision making occurred outside formal strategic planning processes.
first_indexed 2025-11-15T17:19:03Z
format Article
id usm-35594
institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T17:19:03Z
publishDate 2002
publisher Asian Academy of Management (AAM)
recordtype eprints
repository_type Digital Repository
spelling usm-355942017-07-13T07:44:37Z http://eprints.usm.my/35594/ Developing A Virtual Organization: Serendipity Or Strategy? Gregor, Shirley Wassenaar, Arjen Marshall, Stewart HD28-70 Management. Industrial Management This paper addresses the question of how virtual organizations that yield strategic advantage are formed. The study uses grounded theory to investigate the organizational processes and structure that facilitate the formation of a successful virtual organization. We present a case study of one virtual organization, a university in Australia, which has gained strategic advantage from alliances supported by information and communication technologies (ICT). The university is now the fastest growing university in Australia in terms of international student enrolments. The case study suggests that this commercial success is based on responsiveness to environmental conditions and organizational factors that include a long history as a distance education provider (an early form of virtualization), sophisticated information communication technologies, and a culture of innovation and risk-taking. The development processes observed included evolutionary growth, decisive actions and management leadership at opportune moments, and examples of technological and entrepreneurial innovations led by individuals. Significant decision making occurred outside formal strategic planning processes. Asian Academy of Management (AAM) 2002 Article PeerReviewed application/pdf en http://eprints.usm.my/35594/1/AAMJ_7-1-1.pdf Gregor, Shirley and Wassenaar, Arjen and Marshall, Stewart (2002) Developing A Virtual Organization: Serendipity Or Strategy? Asian Academy of Management Journal (AAMJ), 7 (1). pp. 1-19. ISSN 1394-2603 http://web.usm.my/aamj/7.1.2002/AAMJ%207-1-1.pdf
spellingShingle HD28-70 Management. Industrial Management
Gregor, Shirley
Wassenaar, Arjen
Marshall, Stewart
Developing A Virtual Organization: Serendipity Or Strategy?
title Developing A Virtual Organization: Serendipity Or Strategy?
title_full Developing A Virtual Organization: Serendipity Or Strategy?
title_fullStr Developing A Virtual Organization: Serendipity Or Strategy?
title_full_unstemmed Developing A Virtual Organization: Serendipity Or Strategy?
title_short Developing A Virtual Organization: Serendipity Or Strategy?
title_sort developing a virtual organization: serendipity or strategy?
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/35594/
http://eprints.usm.my/35594/
http://eprints.usm.my/35594/1/AAMJ_7-1-1.pdf