Competing Through Quality

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Competing Through Quality

This paper provides information on the following quality practices in a Malaysian context: (1) general quality status, (2) application of quality tools and techniques, (3) implementation of TQM, (4) certification of ISO 9000, (5) practices of quality costing and (6) critical success factors of qu...

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Bibliographic Details
Main Authors:	Yahya, Salleh, Mohd. Salleh, Lailawati, Goh , Wee Keat
Format:	Article
Language:	English
Published:	Asian Academy of Management (AAM) 2001
Subjects:	HD28-70 Management. Industrial Management
Online Access:	http://eprints.usm.my/35478/ http://eprints.usm.my/35478/1/6-2-3.pdf

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