Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry

As quality improvement is a highly controversial issue in the business community', it is interesting to see whether decisions about implementation are influenced by the managers’ beliefs about the effect of quality improvement on the companies’ market performance. This paper investigates man...

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Main Author: Mohamad Zailani, Suhaiza Hanim
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2000
Subjects:
Online Access:http://eprints.usm.my/35453/
http://eprints.usm.my/35453/1/5-1-5.pdf
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author Mohamad Zailani, Suhaiza Hanim
author_facet Mohamad Zailani, Suhaiza Hanim
author_sort Mohamad Zailani, Suhaiza Hanim
building USM Institutional Repository
collection Online Access
description As quality improvement is a highly controversial issue in the business community', it is interesting to see whether decisions about implementation are influenced by the managers’ beliefs about the effect of quality improvement on the companies’ market performance. This paper investigates managers’ beliefs about quality improvement, which have promoted the growth of competitive advantage amongst Malaysian electrical and electronics companies that adopted the approaches to quality improvement of TQM or ISO 9000.
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spelling usm-354532017-07-10T03:55:33Z http://eprints.usm.my/35453/ Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry Mohamad Zailani, Suhaiza Hanim HD28-70 Management. Industrial Management As quality improvement is a highly controversial issue in the business community', it is interesting to see whether decisions about implementation are influenced by the managers’ beliefs about the effect of quality improvement on the companies’ market performance. This paper investigates managers’ beliefs about quality improvement, which have promoted the growth of competitive advantage amongst Malaysian electrical and electronics companies that adopted the approaches to quality improvement of TQM or ISO 9000. Asian Academy of Management (AAM) 2000 Article PeerReviewed application/pdf en http://eprints.usm.my/35453/1/5-1-5.pdf Mohamad Zailani, Suhaiza Hanim (2000) Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry. Asian Academy of Management Journal (AAMJ), 5 (1). pp. 1-10. ISSN 1394-2603 http://web.usm.my/aamj/5.1.2000/5-1-5.pdf
spellingShingle HD28-70 Management. Industrial Management
Mohamad Zailani, Suhaiza Hanim
Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_full Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_fullStr Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_full_unstemmed Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_short Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_sort manager’s beliefs about quality improvement: an investigation on the malaysian electrical and electronics industry
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/35453/
http://eprints.usm.my/35453/
http://eprints.usm.my/35453/1/5-1-5.pdf