Improving student satisfaction through total quality management.

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Improving student satisfaction through total quality management.

In the higher education blueprint 2013-2025, the Malaysian government outlines a vision for transforming the country’s higher education sector by focusing on system improvements on access, equity and quality of education. The overall arching goal is to produce graduates with 21st century skills thro...

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Bibliographic Details
Main Author:	Shuib, Munir
Format:	Article
Language:	English
Published:	National Higher Education Research Institute, Universiti Sains Malaysia 2015
Subjects:	LB2300 Higher Education
Online Access:	http://eprints.usm.my/35166/ http://eprints.usm.my/35166/1/BULLETIN_JANUARI_2015_PART_2.pdf

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