A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
Peninsular Malaysia is made up of 11 states with different landforms, natural resources, population patterns and lifestyle patterns. This paper aims to compare the spatial variations between water supply characteristics in terms of price, non-revenue water (NRW) and domestic water consumption by...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/35122/ http://eprints.usm.my/35122/1/PPIK28.pdf |
| _version_ | 1848877534010146816 |
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| author | Phang, Wai Leng Chan , Ngai Weng |
| author_facet | Phang, Wai Leng Chan , Ngai Weng |
| author_sort | Phang, Wai Leng |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Peninsular Malaysia is made up of 11 states with different landforms, natural
resources, population patterns and lifestyle patterns. This paper aims to compare the spatial variations
between water supply characteristics in terms of price, non-revenue water (NRW) and domestic water
consumption by states and domestic water consumers’ perception in terms of their satisfaction of their
water service suppliers. The methodology is based on both primary and secondary data. Primary data
is derived from a questionnaire survey on 400 domestic water consumers and secondary data obtained
through a survey of books, articles, journals, annual reports and official websites that are related to
water issues. The results conclude that different states show different levels of performance by various
water service suppliers and different perception amongst consumers which is caused by spatial
variation. |
| first_indexed | 2025-11-15T17:16:58Z |
| format | Conference or Workshop Item |
| id | usm-35122 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T17:16:58Z |
| publishDate | 2015 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-351222017-06-14T02:26:30Z http://eprints.usm.my/35122/ A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception Phang, Wai Leng Chan , Ngai Weng H Social Sciences (General) Peninsular Malaysia is made up of 11 states with different landforms, natural resources, population patterns and lifestyle patterns. This paper aims to compare the spatial variations between water supply characteristics in terms of price, non-revenue water (NRW) and domestic water consumption by states and domestic water consumers’ perception in terms of their satisfaction of their water service suppliers. The methodology is based on both primary and secondary data. Primary data is derived from a questionnaire survey on 400 domestic water consumers and secondary data obtained through a survey of books, articles, journals, annual reports and official websites that are related to water issues. The results conclude that different states show different levels of performance by various water service suppliers and different perception amongst consumers which is caused by spatial variation. 2015-08 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/35122/1/PPIK28.pdf Phang, Wai Leng and Chan , Ngai Weng (2015) A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception. In: International Conference on Development and Socio Spatial Inequalities 2015, 19 – 20 August 2015, Pulau Pinang, Malaysia. |
| spellingShingle | H Social Sciences (General) Phang, Wai Leng Chan , Ngai Weng A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception |
| title | A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
|
| title_full | A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
|
| title_fullStr | A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
|
| title_full_unstemmed | A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
|
| title_short | A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
|
| title_sort | comparative study of spatial variation between the states of peninsular malaysia in terms of water supply characteristics and consumer’s perception |
| topic | H Social Sciences (General) |
| url | http://eprints.usm.my/35122/ http://eprints.usm.my/35122/1/PPIK28.pdf |