A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception

Peninsular Malaysia is made up of 11 states with different landforms, natural resources, population patterns and lifestyle patterns. This paper aims to compare the spatial variations between water supply characteristics in terms of price, non-revenue water (NRW) and domestic water consumption by...

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Main Authors: Phang, Wai Leng, Chan , Ngai Weng
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/35122/
http://eprints.usm.my/35122/1/PPIK28.pdf
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author Phang, Wai Leng
Chan , Ngai Weng
author_facet Phang, Wai Leng
Chan , Ngai Weng
author_sort Phang, Wai Leng
building USM Institutional Repository
collection Online Access
description Peninsular Malaysia is made up of 11 states with different landforms, natural resources, population patterns and lifestyle patterns. This paper aims to compare the spatial variations between water supply characteristics in terms of price, non-revenue water (NRW) and domestic water consumption by states and domestic water consumers’ perception in terms of their satisfaction of their water service suppliers. The methodology is based on both primary and secondary data. Primary data is derived from a questionnaire survey on 400 domestic water consumers and secondary data obtained through a survey of books, articles, journals, annual reports and official websites that are related to water issues. The results conclude that different states show different levels of performance by various water service suppliers and different perception amongst consumers which is caused by spatial variation.
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language English
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publishDate 2015
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spelling usm-351222017-06-14T02:26:30Z http://eprints.usm.my/35122/ A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception Phang, Wai Leng Chan , Ngai Weng H Social Sciences (General) Peninsular Malaysia is made up of 11 states with different landforms, natural resources, population patterns and lifestyle patterns. This paper aims to compare the spatial variations between water supply characteristics in terms of price, non-revenue water (NRW) and domestic water consumption by states and domestic water consumers’ perception in terms of their satisfaction of their water service suppliers. The methodology is based on both primary and secondary data. Primary data is derived from a questionnaire survey on 400 domestic water consumers and secondary data obtained through a survey of books, articles, journals, annual reports and official websites that are related to water issues. The results conclude that different states show different levels of performance by various water service suppliers and different perception amongst consumers which is caused by spatial variation. 2015-08 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/35122/1/PPIK28.pdf Phang, Wai Leng and Chan , Ngai Weng (2015) A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception. In: International Conference on Development and Socio Spatial Inequalities 2015, 19 – 20 August 2015, Pulau Pinang, Malaysia.
spellingShingle H Social Sciences (General)
Phang, Wai Leng
Chan , Ngai Weng
A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
title A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
title_full A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
title_fullStr A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
title_full_unstemmed A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
title_short A comparative study of spatial variation between the states of Peninsular Malaysia in terms of water supply characteristics and consumer’s perception
title_sort comparative study of spatial variation between the states of peninsular malaysia in terms of water supply characteristics and consumer’s perception
topic H Social Sciences (General)
url http://eprints.usm.my/35122/
http://eprints.usm.my/35122/1/PPIK28.pdf