Performance management of a service unit in hotel theoretical review

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Performance management of a service unit in hotel theoretical review

This paper aims to review the existing literature on performance management in the F&B department of hotels, its processes, and its effective management system framework. This paper discusses food and beverage systems and explains a system model framework of performance management in the are...

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Bibliographic Details
Main Authors:	Ala`a Nimer, Mousa Abukhalifeh, Mat Som , Ahmad Puad
Format:	Conference or Workshop Item
Language:	English
Published:	2013
Subjects:	TH1-9745 Building construction
Online Access:	http://eprints.usm.my/34991/ http://eprints.usm.my/34991/1/HBP24.pdf

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