Assessment of customer satisfaction on tqm practices in
Oman’s construction industry

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Assessment of customer satisfaction on tqm practices in Oman’s construction industry

Customer satisfaction considered as the one of the key factors of the basic concept of quality management. Construction companies are competing to implement specific strategies, principles and norms of quality management to raise the level of quality in the Constructions sector to satisfy clients w...

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Bibliographic Details
Main Authors:	Ali, Khalid, Bakar, Abu Hassan Abu
Format:	Conference or Workshop Item
Language:	English
Published:	2008
Subjects:	TH1-9745 Building construction
Online Access:	http://eprints.usm.my/34727/ http://eprints.usm.my/34727/1/HBP32.pdf

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