Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)

The Library has purchased 10,050 copies of printed books for UKM researchers from 2009 to 2013. Nevertheless, the study found only 4,864 (48.4%) of books were borrowed. This problem should be overcome due to the fact that the estimated cost of books purchasing is RM8.72 million compared to the value...

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Main Authors: Ibrahim, Shamsudin, Yusof, Rosnah, Ishak, Azmah, Sidek, Harith Faruqi, Sukarno, Norliah, Mohd Rohani, Rohalia, Ahmad Hosaini, Nor Hamsiah, Awang, Fatimah Kamilah, Sahamir, Azhari, Othman, Nor Ilyah, Jasman, Liyana, Mhd Redza, Mohd Syamrooz Kamal
Format: Article
Language:English
Published: Persatuan Pustakawan Malaysia 2016
Subjects:
Online Access:http://eprints.usm.my/34128/
http://eprints.usm.my/34128/1/4_UKM_OK.pdf
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author Ibrahim, Shamsudin
Yusof, Rosnah
Ishak, Azmah
Sidek, Harith Faruqi
Sukarno, Norliah
Mohd Rohani, Rohalia
Ahmad Hosaini, Nor Hamsiah
Awang, Fatimah Kamilah
Sahamir, Azhari
Othman, Nor Ilyah
Jasman, Liyana
Mhd Redza, Mohd Syamrooz Kamal
author_facet Ibrahim, Shamsudin
Yusof, Rosnah
Ishak, Azmah
Sidek, Harith Faruqi
Sukarno, Norliah
Mohd Rohani, Rohalia
Ahmad Hosaini, Nor Hamsiah
Awang, Fatimah Kamilah
Sahamir, Azhari
Othman, Nor Ilyah
Jasman, Liyana
Mhd Redza, Mohd Syamrooz Kamal
author_sort Ibrahim, Shamsudin
building USM Institutional Repository
collection Online Access
description The Library has purchased 10,050 copies of printed books for UKM researchers from 2009 to 2013. Nevertheless, the study found only 4,864 (48.4%) of books were borrowed. This problem should be overcome due to the fact that the estimated cost of books purchasing is RM8.72 million compared to the value of the books that were borrowed (RM4.5 million). A preliminary study was conducted by the Management Quality Improvement Team (QIT) with regards to borrowing transactions using Return on Investment (ROI) and Cost Benefit Ratio (CBR) methods. Several suggestions on how to increase books circulation were presented by the Management QIT to the Library. Two suggestions were implemented by the Innovative and Creative Group (ICG) KLIK in 2014/2015 which included new books display and Drive-Thru@PTSL service. The study has proved that new books display and Drive-Thru@PTSL service have increased the borrowing transaction rate from 1.6% up to 46.8% in nine months.
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institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T17:12:36Z
publishDate 2016
publisher Persatuan Pustakawan Malaysia
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spelling usm-341282017-05-15T07:08:40Z http://eprints.usm.my/34128/ Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI) Ibrahim, Shamsudin Yusof, Rosnah Ishak, Azmah Sidek, Harith Faruqi Sukarno, Norliah Mohd Rohani, Rohalia Ahmad Hosaini, Nor Hamsiah Awang, Fatimah Kamilah Sahamir, Azhari Othman, Nor Ilyah Jasman, Liyana Mhd Redza, Mohd Syamrooz Kamal Z Bibliography. Library Science. Information Resources The Library has purchased 10,050 copies of printed books for UKM researchers from 2009 to 2013. Nevertheless, the study found only 4,864 (48.4%) of books were borrowed. This problem should be overcome due to the fact that the estimated cost of books purchasing is RM8.72 million compared to the value of the books that were borrowed (RM4.5 million). A preliminary study was conducted by the Management Quality Improvement Team (QIT) with regards to borrowing transactions using Return on Investment (ROI) and Cost Benefit Ratio (CBR) methods. Several suggestions on how to increase books circulation were presented by the Management QIT to the Library. Two suggestions were implemented by the Innovative and Creative Group (ICG) KLIK in 2014/2015 which included new books display and Drive-Thru@PTSL service. The study has proved that new books display and Drive-Thru@PTSL service have increased the borrowing transaction rate from 1.6% up to 46.8% in nine months. Persatuan Pustakawan Malaysia 2016 Article PeerReviewed application/pdf en http://eprints.usm.my/34128/1/4_UKM_OK.pdf Ibrahim, Shamsudin and Yusof, Rosnah and Ishak, Azmah and Sidek, Harith Faruqi and Sukarno, Norliah and Mohd Rohani, Rohalia and Ahmad Hosaini, Nor Hamsiah and Awang, Fatimah Kamilah and Sahamir, Azhari and Othman, Nor Ilyah and Jasman, Liyana and Mhd Redza, Mohd Syamrooz Kamal (2016) Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI). Jurnal PPM: Journal of Malaysian Librarians, 10. pp. 1-22. ISSN 1823-6308 http://www.myjurnal.my/public/browse-journal-view.php?id=271
spellingShingle Z Bibliography. Library Science. Information Resources
Ibrahim, Shamsudin
Yusof, Rosnah
Ishak, Azmah
Sidek, Harith Faruqi
Sukarno, Norliah
Mohd Rohani, Rohalia
Ahmad Hosaini, Nor Hamsiah
Awang, Fatimah Kamilah
Sahamir, Azhari
Othman, Nor Ilyah
Jasman, Liyana
Mhd Redza, Mohd Syamrooz Kamal
Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_full Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_fullStr Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_full_unstemmed Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_short Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_sort impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan return on investment (roi)
topic Z Bibliography. Library Science. Information Resources
url http://eprints.usm.my/34128/
http://eprints.usm.my/34128/
http://eprints.usm.my/34128/1/4_UKM_OK.pdf