APA (7th ed.) Citation

Nor Mohd Desa, K., & Ahmad Kassim, N. (2010). Transformational leadership enhances customer satisfaction. Persatuan Pustakawan Malaysia.

Chicago Style (17th ed.) Citation

Nor Mohd Desa, Kamariah, and Norliya Ahmad Kassim. Transformational Leadership Enhances Customer Satisfaction. Persatuan Pustakawan Malaysia, 2010.

MLA (9th ed.) Citation

Nor Mohd Desa, Kamariah, and Norliya Ahmad Kassim. Transformational Leadership Enhances Customer Satisfaction. Persatuan Pustakawan Malaysia, 2010.

Warning: These citations may not always be 100% accurate.