MY SAY: Need to balance KPI

For some time now, key performance indicators or KPIs have been Malaysia's new buzzword. Google it and you will get more than 31 million hits. No doubt, KPIs are being widely used in various ways to help organisations measure progress towards their goals. Though aimed more at achieving corpor...

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Main Author: Abd Razak, Dzulkifli
Format: Article
Language:English
Published: 2009
Subjects:
Online Access:http://eprints.usm.my/32782/
http://eprints.usm.my/32782/1/DZUL148.pdf
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author Abd Razak, Dzulkifli
author_facet Abd Razak, Dzulkifli
author_sort Abd Razak, Dzulkifli
building USM Institutional Repository
collection Online Access
description For some time now, key performance indicators or KPIs have been Malaysia's new buzzword. Google it and you will get more than 31 million hits. No doubt, KPIs are being widely used in various ways to help organisations measure progress towards their goals. Though aimed more at achieving corporate or industrial objectives, they have now found their way into the public sector and academia as well. So, it is not unusual to hear academics pursuing their KPIs, like their counterparts in industry, with fervour. After all, education today is an industry and the rule of thumb is "what gets measured, gets done!" To some then, KPIs as a measure of performance are sacrosanct, as if our very life depended on them.
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spelling usm-327822017-04-04T08:10:06Z http://eprints.usm.my/32782/ MY SAY: Need to balance KPI Abd Razak, Dzulkifli HF5549-5549.5 Personnel management. Employment For some time now, key performance indicators or KPIs have been Malaysia's new buzzword. Google it and you will get more than 31 million hits. No doubt, KPIs are being widely used in various ways to help organisations measure progress towards their goals. Though aimed more at achieving corporate or industrial objectives, they have now found their way into the public sector and academia as well. So, it is not unusual to hear academics pursuing their KPIs, like their counterparts in industry, with fervour. After all, education today is an industry and the rule of thumb is "what gets measured, gets done!" To some then, KPIs as a measure of performance are sacrosanct, as if our very life depended on them. 2009-06-15 Article PeerReviewed application/pdf en http://eprints.usm.my/32782/1/DZUL148.pdf Abd Razak, Dzulkifli (2009) MY SAY: Need to balance KPI. The Edge Malaysia.
spellingShingle HF5549-5549.5 Personnel management. Employment
Abd Razak, Dzulkifli
MY SAY: Need to balance KPI
title MY SAY: Need to balance KPI
title_full MY SAY: Need to balance KPI
title_fullStr MY SAY: Need to balance KPI
title_full_unstemmed MY SAY: Need to balance KPI
title_short MY SAY: Need to balance KPI
title_sort my say: need to balance kpi
topic HF5549-5549.5 Personnel management. Employment
url http://eprints.usm.my/32782/
http://eprints.usm.my/32782/1/DZUL148.pdf