Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters

The extensive use of social media during disasters raises an important issue concerning use of social media to spread information, including misinformation. This study explores the underlying behavioral context of disaster information sharing by Twitter users. We conducted a web survey with 999...

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Main Authors: Abdullah, Nor Athiyah, Nishioka , Dai, Tanaka, Yuko, Murayama, Yuko
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
Online Access:http://eprints.usm.my/31974/
http://eprints.usm.my/31974/1/NorAthiyah_MUHA_HICSS.pdf
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author Abdullah, Nor Athiyah
Nishioka , Dai
Tanaka, Yuko
Murayama, Yuko
author_facet Abdullah, Nor Athiyah
Nishioka , Dai
Tanaka, Yuko
Murayama, Yuko
author_sort Abdullah, Nor Athiyah
building USM Institutional Repository
collection Online Access
description The extensive use of social media during disasters raises an important issue concerning use of social media to spread information, including misinformation. This study explores the underlying behavioral context of disaster information sharing by Twitter users. We conducted a web survey with 999 respondents in Japan to determine what makes people retweet disaster information in disaster situations. As a result of factor analysis, four factors were identified from 36 questions, namely: 1) Willingness to provide relevant and updated information because the information is believable, 2) Want people to know the information they perceive as important, 3) “Retweeter” subjective feelings and interests, and 4) Want to get feedback and alert other people. The results suggest that two of the factors influenced different groups of people in the community differently; however, everybody can play their role to reduce the negative impact of social media used for future disaster. Based on the findings, we discuss practical and design implications of social media use during disasters.
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institution Universiti Sains Malaysia
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language English
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publishDate 2017
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spelling usm-319742017-02-08T07:44:42Z http://eprints.usm.my/31974/ Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters Abdullah, Nor Athiyah Nishioka , Dai Tanaka, Yuko Murayama, Yuko QA76.75-76.765 Computer software The extensive use of social media during disasters raises an important issue concerning use of social media to spread information, including misinformation. This study explores the underlying behavioral context of disaster information sharing by Twitter users. We conducted a web survey with 999 respondents in Japan to determine what makes people retweet disaster information in disaster situations. As a result of factor analysis, four factors were identified from 36 questions, namely: 1) Willingness to provide relevant and updated information because the information is believable, 2) Want people to know the information they perceive as important, 3) “Retweeter” subjective feelings and interests, and 4) Want to get feedback and alert other people. The results suggest that two of the factors influenced different groups of people in the community differently; however, everybody can play their role to reduce the negative impact of social media used for future disaster. Based on the findings, we discuss practical and design implications of social media use during disasters. 2017-01-03 Conference or Workshop Item PeerReviewed application/pdf en cc_by http://eprints.usm.my/31974/1/NorAthiyah_MUHA_HICSS.pdf Abdullah, Nor Athiyah and Nishioka , Dai and Tanaka, Yuko and Murayama, Yuko (2017) Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters. In: The Hawaii International Conference on System Sciences (HICSS, 3-7 January 2017, Hawaii, United States of America. http://hdl.handle.net/10125/41202
spellingShingle QA76.75-76.765 Computer software
Abdullah, Nor Athiyah
Nishioka , Dai
Tanaka, Yuko
Murayama, Yuko
Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters
title Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters
title_full Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters
title_fullStr Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters
title_full_unstemmed Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters
title_short Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters
title_sort why i retweet? exploring user’s perspective on decision-making of information spreading during disasters
topic QA76.75-76.765 Computer software
url http://eprints.usm.my/31974/
http://eprints.usm.my/31974/
http://eprints.usm.my/31974/1/NorAthiyah_MUHA_HICSS.pdf