Customer Satisfaction In An Ems Company

QR Code

Customer Satisfaction In An Ems Company

Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers

Bibliographic Details
Main Author:	K. Suppiah, Thiruchelvam
Format:	Thesis
Language:	English
Published:	2015
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/30600/ http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf

Similar Items

Company Practices Influencing The Implementation Of Green Productivity Initiatives And Its Effect On The Performance Among Ems 14001 Certified Companies In Malaysia
by: S, Mj Logaa
Published: (2010)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies
by: Mohd Isa, Salmi
Published: (2005)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
by: MOHD ISA, SALMI
Published: (2005)

Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
by: Nordin, Norlisham
Published: (2008)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
by: Chong , Fong Yin
Published: (2015)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
by: Chong , Fong Yin
Published: (2015)

Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
by: Abdul Wahid, Ahmad Zulhaimi
Published: (2009)

The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
by: Waemusor, Ahlam
Published: (2010)

Customer Loyalty, Satisfaction And Marketing Mix: Empirical Evidence From Infant Formula Industry
by: Khay Hooi, Khoo
Published: (2012)

Critical Success Factors (CSFs) for Lean Six Sigma (LSS) Implementation and Its Impact on the Performance of Electronic Manufacturing Services (EMS) Industries
by: Teo, Leam Kee
Published: (2010)

The effects on customer satisfaction and customer loyalty by integrating marketing communication and after sale service into the traditional marketing mix model of Umrah travel services in Malaysia
by: Othman, Bestoon Abdulmaged, et al.
Published: (2021)

The Role Of Employee Turnover Between Employee Job Satisfaction And Company Performance In The Penang Automation Industry.
by: Marisoosay, Santhanadass
Published: (2009)

The Role Of Employee Turnover Between Employee Job Satisfaction And Company Performance In The Penang Automation Industry.
by: Marisoosay, Santhanadass
Published: (2009)

Relationship Of Customer Loyalty And Satisfaction Perception Study On The Mobile Industry In Oman–A Case Of Oman Mobile
by: Jameel Al Darey, Dhahi Saleh
Published: (2009)

An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
by: Tan, Siew Fang
Published: (2014)

Customer’s Loyalty Of Indonesia Cellular Operators: Roles Of User Experience, Satisfaction, Switching Barriers, And Corporate Image
by: Rachmawati, Indira
Published: (2019)

Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
by: Abd. Aziz, Sumaiyah
Published: (2004)

Online Sustainability Disclosure: Assessing Customer’s Influence And The Use Of Web As A Medium Of Communication Among The Public Listed Companies In Malaysia
by: Toani Mydin, Riduan
Published: (2012)

The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
by: Koay, Li Li
Published: (2008)

A Case Study On Improving Business To Business Warranty Returns Warehouse Dock To Receipt Throughput Time In Sustaining Customers Satisfaction
by: Lee, Kok Peng
Published: (2014)

Impact Of Lean Manufacturing Practices On Job Satisfaction Among Employees In Lean Manufacturing Companies; Moderated By Lean Culture And Mediated By Job Characteristics
by: Khaw, Sui Minh
Published: (2012)

The Relationship Between Internal Marketing, Job Satisfaction, Organizational Commitment, And Market Orientation: A Study On Manufacturing Companies In Northern Region Of Malaysia.
by: Cheah, Phaik Lean
Published: (2005)

The Relationship Between Internal Marketing, Job Satisfaction, Organizational Commitment, And Market Orientation: A Study On Manufacturing Companies In Northern Region Of Malaysia
by: Cheah, Phaik Lean
Published: (2005)

The Relationship between Pay, Promotion, Supervision, Nature of Work and Job Performance among Employees in Sales and Service Organization
by: Sivadarshini, Suppiah
Published: (2018)

Retail Brand Study Of The Factors Affect On Customer’s Attitude And Purcahase Intention: The Case Of Customers In Penang
by: Baheshti, Saghi Koorang
Published: (2009)

Cross-Cultural Worker Conflict In A Multinational Company: The Case Of Ibiden, A Japanese Company In Malaysia
by: Wen Huey, Kan
Published: (2012)

Independent Non-Executive Directors, Managerial Ownership And Firm Performance In Malaysian Public Listed Companies
by: Kanapathy, K. Vethanayagam
Published: (2005)

Independent Non-Executive Directors, Managerial Ownership and Firm Performance in Malaysian Public Listed Companies
by: Kanapathy, K. Vethanayagam
Published: (2005)

The Characteristics And Performance Of Property Development Companies In Penang
by: Hashim, Ruzita Khaironi Mohd.
Published: (2003)

Measuring Customer Orientation Of Salespeople: A Study On Housebuyers
by: Bakar, Zarir Abu
Published: (1999)

Leader-Member Exchange and Job Satisfaction
by: Durarajen, Amararajan
Published: (2004)

Level Of Service Quality Of Sme Laboratory Services On Customer Expectation
by: Yeow , Liang Ming
Published: (2015)

Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
by: Sim, Hock Seng
Published: (2006)

Internal Marketing And Customer Loyalty: Mediating Effect Of Relationship Marketing
by: Sim, Hock Seng
Published: (2006)

The Hygiene Factors Contributing to Work Satisfaction, Interaction with locals and Life Satisfaction among Dell Expatriates in the Asia Pacific Region
by: Suhartini, Nining
Published: (2012)

Nurses’ Job Satisfaction In The Malaysian Private Hospitals
by: Lee, Cheng Poh
Published: (2008)

The Antecedents And Outcomes Of User Satisfaction In E-Training
by: Tan, Say Hong
Published: (2008)

The Pain Areas In Driving Proton Cars An Internal Study Or Customer's Experience
by: Mat Zain , Rozialina
Published: (2011)

Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia
by: Abdullah, Kamarul Zaman
Published: (2005)

Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia
by: Abdullah, Kamarul Zaman
Published: (2005)