Customer Satisfaction In An Ems Company
Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/30600/ http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf |
| _version_ | 1848876392722202624 |
|---|---|
| author | K. Suppiah, Thiruchelvam |
| author_facet | K. Suppiah, Thiruchelvam |
| author_sort | K. Suppiah, Thiruchelvam |
| building | USM Institutional Repository |
| collection | Online Access |
| description | Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers |
| first_indexed | 2025-11-15T16:58:49Z |
| format | Thesis |
| id | usm-30600 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:58:49Z |
| publishDate | 2015 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-306002019-04-12T05:25:43Z http://eprints.usm.my/30600/ Customer Satisfaction In An Ems Company K. Suppiah, Thiruchelvam HF5001-6182 Business Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers 2015-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf K. Suppiah, Thiruchelvam (2015) Customer Satisfaction In An Ems Company. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | HF5001-6182 Business K. Suppiah, Thiruchelvam Customer Satisfaction In An Ems Company |
| title | Customer Satisfaction In An Ems Company |
| title_full | Customer Satisfaction In An Ems Company |
| title_fullStr | Customer Satisfaction In An Ems Company |
| title_full_unstemmed | Customer Satisfaction In An Ems Company |
| title_short | Customer Satisfaction In An Ems Company |
| title_sort | customer satisfaction in an ems company |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/30600/ http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf |