Customer Satisfaction In An Ems Company

Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers

Bibliographic Details
Main Author: K. Suppiah, Thiruchelvam
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/30600/
http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf
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author K. Suppiah, Thiruchelvam
author_facet K. Suppiah, Thiruchelvam
author_sort K. Suppiah, Thiruchelvam
building USM Institutional Repository
collection Online Access
description Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers
first_indexed 2025-11-15T16:58:49Z
format Thesis
id usm-30600
institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T16:58:49Z
publishDate 2015
recordtype eprints
repository_type Digital Repository
spelling usm-306002019-04-12T05:25:43Z http://eprints.usm.my/30600/ Customer Satisfaction In An Ems Company K. Suppiah, Thiruchelvam HF5001-6182 Business Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers 2015-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf K. Suppiah, Thiruchelvam (2015) Customer Satisfaction In An Ems Company. Masters thesis, Universiti Sains Malaysia.
spellingShingle HF5001-6182 Business
K. Suppiah, Thiruchelvam
Customer Satisfaction In An Ems Company
title Customer Satisfaction In An Ems Company
title_full Customer Satisfaction In An Ems Company
title_fullStr Customer Satisfaction In An Ems Company
title_full_unstemmed Customer Satisfaction In An Ems Company
title_short Customer Satisfaction In An Ems Company
title_sort customer satisfaction in an ems company
topic HF5001-6182 Business
url http://eprints.usm.my/30600/
http://eprints.usm.my/30600/1/THIRUCHELVAM_K._SUPPIAH.pdf