The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island

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The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island

The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island.

Bibliographic Details
Main Author:	Harianto, Harianto
Format:	Thesis
Language:	English
Published:	2011
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/29770/ http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf

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