The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island
The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island.
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://eprints.usm.my/29770/ http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf |
| _version_ | 1848876190530535424 |
|---|---|
| author | Harianto, Harianto |
| author_facet | Harianto, Harianto |
| author_sort | Harianto, Harianto |
| building | USM Institutional Repository |
| collection | Online Access |
| description | The purpose of this study is to investigate the relationship between emotional labor
and different level of workplace aggression of front-line staff of hotel industries in Penang
Island. |
| first_indexed | 2025-11-15T16:55:37Z |
| format | Thesis |
| id | usm-29770 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:55:37Z |
| publishDate | 2011 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-297702019-04-12T05:26:36Z http://eprints.usm.my/29770/ The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island Harianto, Harianto HF5001-6182 Business The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island. 2011-05 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf Harianto, Harianto (2011) The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | HF5001-6182 Business Harianto, Harianto The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island |
| title | The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
| title_full | The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
| title_fullStr | The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
| title_full_unstemmed | The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
| title_short | The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
|
| title_sort | study of relationship between
emotional labor and different level of
workplace aggression of front-line staff
of hotel industries in penang island |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/29770/ http://eprints.usm.my/29770/1/THE_STUDY_OF_RELATIONSHIP_BETWEEN_EMOTIONAL_LABOR_AND_DIFFERENT_LEVEL_OF_WORKPLACE_AGRESSION.pdf |