Stakeholder salience and social responsibility: Study of small businesses in Malaysia
This study empirically examined the role of stakeholders’ influence on social responsibility practices of small businesses in Malaysia, and analysed the importance and current attention of small firms to these stakeholder groups using the Importance-Performance Matrix Analysis (IPMA). Findings of th...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/29648/ http://eprints.usm.my/29648/1/UsePLS_2015_submission_21.pdf |
| _version_ | 1848876157909336064 |
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| author | Nejati, Mehran Amran, Azlan Ahmad, Noor Hazlina |
| author_facet | Nejati, Mehran Amran, Azlan Ahmad, Noor Hazlina |
| author_sort | Nejati, Mehran |
| building | USM Institutional Repository |
| collection | Online Access |
| description | This study empirically examined the role of stakeholders’ influence on social responsibility practices of small businesses in Malaysia, and analysed the importance and current attention of small firms to these stakeholder groups using the Importance-Performance Matrix Analysis (IPMA). Findings of this study revealed that community’s influence and customers’ influence had significant positive impact on the social responsibility practices of small firms. Moreover, the results of IPMA for the social responsibility construct indicated that community’s influence had the highest importance for small businesses and was given the highest level of attention by the firms. In contrast, customer’s influence was given lower attention by small firms despite its high level of importance for social responsibility practices of the firm. |
| first_indexed | 2025-11-15T16:55:05Z |
| format | Conference or Workshop Item |
| id | usm-29648 |
| institution | Universiti Sains Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T16:55:05Z |
| publishDate | 2015 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | usm-296482017-05-24T06:45:46Z http://eprints.usm.my/29648/ Stakeholder salience and social responsibility: Study of small businesses in Malaysia Nejati, Mehran Amran, Azlan Ahmad, Noor Hazlina HF5001-6182 Business This study empirically examined the role of stakeholders’ influence on social responsibility practices of small businesses in Malaysia, and analysed the importance and current attention of small firms to these stakeholder groups using the Importance-Performance Matrix Analysis (IPMA). Findings of this study revealed that community’s influence and customers’ influence had significant positive impact on the social responsibility practices of small firms. Moreover, the results of IPMA for the social responsibility construct indicated that community’s influence had the highest importance for small businesses and was given the highest level of attention by the firms. In contrast, customer’s influence was given lower attention by small firms despite its high level of importance for social responsibility practices of the firm. 2015 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/29648/1/UsePLS_2015_submission_21.pdf Nejati, Mehran and Amran, Azlan and Ahmad, Noor Hazlina (2015) Stakeholder salience and social responsibility: Study of small businesses in Malaysia. In: 2nd International Symposium on Partial Least Squares Path Modeling - The Conference for PLS Users, 16 June 2015 - 19 June 2015, Seville, Spain. (Submitted) |
| spellingShingle | HF5001-6182 Business Nejati, Mehran Amran, Azlan Ahmad, Noor Hazlina Stakeholder salience and social responsibility: Study of small businesses in Malaysia |
| title | Stakeholder salience and social responsibility: Study of small businesses in Malaysia |
| title_full | Stakeholder salience and social responsibility: Study of small businesses in Malaysia |
| title_fullStr | Stakeholder salience and social responsibility: Study of small businesses in Malaysia |
| title_full_unstemmed | Stakeholder salience and social responsibility: Study of small businesses in Malaysia |
| title_short | Stakeholder salience and social responsibility: Study of small businesses in Malaysia |
| title_sort | stakeholder salience and social responsibility: study of small businesses in malaysia |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/29648/ http://eprints.usm.my/29648/1/UsePLS_2015_submission_21.pdf |