The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.

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The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.

Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy.

Bibliographic Details
Main Authors:	Zailani, Suhaiza, Hj Din, Saari, Abd Wahid, Nabsiah
Format:	Conference or Workshop Item
Language:	English
Published:	2006
Subjects:	HD28-70 Management. Industrial Management
Online Access:	http://eprints.usm.my/2727/ http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf

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